Emojis freeze Outlook for Mac when replying to email with an emoji in it

Anonymous
2022-10-26T16:17:32+00:00

Anytime, for several months now, I hit reply to an email that has an emoji within it, Outlook for Mac completely freezes up for a long time. I've created multiple support sessions within Outlook trying to resolve this. They don't understand the issue. Anyone here have any insight? I am on a 2019 iMac running Ventura 13.0. Outlook version is 16.66.1 (22101101). This is a business PC with an Exchange email account on it.

Outlook | MacOS | Legacy Outlook for Mac | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

52 answers

Sort by: Oldest
  1. Anonymous
    2023-01-13T15:46:29+00:00

    Tried this and it cut the freeze time down to 15 to 20 seconds. Still an issue, but better. Thanks.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-01-13T15:59:59+00:00

    This and the other switch-to-old-outlook-then-switch-back have had no effect. Still 1-2 minute beachballing.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-01-16T07:13:57+00:00

    Same problem here, its been going on for a while now.

    Please fix it!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-01-18T10:46:36+00:00

    Yup, same issue, for about a year now. This is ridiculous. Come on MS, surely your trillions can solve a simple problem like this!

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-01-23T08:14:30+00:00

    I have the same issue. Outlook for Mac freezes when adding an emoji eg. typing ;-)

    Was this answer helpful?

    0 comments No comments