Emojis freeze Outlook for Mac when replying to email with an emoji in it

Anonymous
2022-10-26T16:17:32+00:00

Anytime, for several months now, I hit reply to an email that has an emoji within it, Outlook for Mac completely freezes up for a long time. I've created multiple support sessions within Outlook trying to resolve this. They don't understand the issue. Anyone here have any insight? I am on a 2019 iMac running Ventura 13.0. Outlook version is 16.66.1 (22101101). This is a business PC with an Exchange email account on it.

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2022-11-04T14:32:08+00:00

    The issue persists for me using Legacy Outlook for Mac. I have tried the New Outlook but it's missing key features I depend on at work.

    Hopefully they will take note of this Unicode malfunction and fix it! It's like it has to unravel the emoji language each time Outlook is newly opened and it encounters an emoji. Once you get thru one, it seems ok. Unless you restart, then it reoccurs.

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  2. Anonymous
    2022-11-09T14:00:31+00:00

    Same Problem here. Intel MacBook Pro. Have this with Ventura and also before. Even if I do not enter a unicode for an emoji but type something like:

    :)

    Outlook completely freezes for a long time ... does not feel like 2022

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  3. Anonymous
    2022-11-09T15:16:47+00:00

    I agree. I still have no resolution and no one else from Microsoft has responded. Hopefully someone will sort it out soon.

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  4. Anonymous
    2022-11-16T07:38:15+00:00

    Same issue at my MAC here... for about a minute FREEEEZE when using emojis in replies in the Outlook application on Mac operating systems.

    What´s up what is solution

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  5. Anonymous
    2022-11-21T16:04:31+00:00

    I've been having the same issue for months. It appears that generating the emoji within the text field is what causes the freeze. I experience it both if I type a "smiley" like :) —outlook/mac automatically tries to replace it with the smiley face emoji, or, as others have described, if I reply to an email that already has an emoji in it.

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