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Anytime, for several months now, I hit reply to an email that has an emoji within it, Outlook for Mac completely freezes up for a long time. I've created multiple support sessions within Outlook trying to resolve this. They don't understand the issue. Anyone here have any insight? I am on a 2019 iMac running Ventura 13.0. Outlook version is 16.66.1 (22101101). This is a business PC with an Exchange email account on it.
Using older versions of Outlook for Mac for personal email and calendar
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
So, what is the resolution to this problem? I saw that an individual did what you asked (and that hundreds of others have the same issue) but a resolution has not been posted. This is very annoying!!!
My solution is still working -- no emoji problem anymore. Here is what I did again: I am not sure why, but switching from the old Outlook format to "New Outlook (in the top bar), then composing a message with an emoji and sending it did seem to work. The wheel spun in the new look for a bit. But then I went back to the old Outlook format and tested sending an emoji and all worked without a delay. Strange, but effective.
My solution is still working -- no emoji problem anymore. Here is what I did again: I am not sure why, but switching from the old Outlook format to "New Outlook (in the top bar), then composing a message with an emoji and sending it did seem to work. The wheel spun in the new look for a bit. But then I went back to the old Outlook format and tested sending an emoji and all worked without a delay. Strange, but effective.
strange indeed, but that worked for me as well :-) thx ! this eternal spinning wheel of confusion is more than annoying
Great, this seems to work on my Mac as well. I just reversed the process: I switched from "new" to "old" composed a message there with an emoji, and then back from "old" to "new". Now it works, also after a restart.
A simple solution to an issue that drove me nuts for months. Glad I found this thread. Hopefully this issue is now gone forever.
OMG!! I have been tearing my hair out over this for months. This fix actually worked for me, too!! It's a nice boost on a day when I'm still howling in frustration that I suddenly can't log in to Outlook on my phone for no good reason. When I put the password it and click the button, it just sits there and does nothing. I've tried resetting it w/ no luck. Microsoft and Apple just don't play nice together.