This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anytime, for several months now, I hit reply to an email that has an emoji within it, Outlook for Mac completely freezes up for a long time. I've created multiple support sessions within Outlook trying to resolve this. They don't understand the issue. Anyone here have any insight? I am on a 2019 iMac running Ventura 13.0. Outlook version is 16.66.1 (22101101). This is a business PC with an Exchange email account on it.
Using older versions of Outlook for Mac for personal email and calendar
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Same issue. If I try to add an emoji, it freezes for about a minute or more. But ultimately adds the emoji. I now avoid emojis, LOL.
Yes same here - have the problem on a MacBook Pro 2017 with Intel i7 - DO not have it on a MacBook Pro 2021 with M1Max.
Same problem. I have noticed that there are 2 library folders where the fonts are stored; is it possible that the emoji font is in the wrong one? I haven't tried moving it. Also noticed that my newer MacBook Pro with Apple silicon doesn't have the problem. Seeing the problem on a 2017 IMac.
Hi Kerry... We have been waiting for some time. Has this problem resolved?
Many thanks Happy New Year
Same here, it has been happening for at least 6 months now, super annoying that Outlook freezes for 1-2 minutes just because you insert an emoji.
macOS Ventura 13.1
Outlook 16.68 (22121100)