Emojis freeze Outlook for Mac when replying to email with an emoji in it

Anonymous
2022-10-26T16:17:32+00:00

Anytime, for several months now, I hit reply to an email that has an emoji within it, Outlook for Mac completely freezes up for a long time. I've created multiple support sessions within Outlook trying to resolve this. They don't understand the issue. Anyone here have any insight? I am on a 2019 iMac running Ventura 13.0. Outlook version is 16.66.1 (22101101). This is a business PC with an Exchange email account on it.

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2023-03-30T11:59:20+00:00

    The last thing that seems to have 'stuck/worked' with no other reports from the person was unchecking "When replying or forwarding, use the format of the original message".

    In tests, me and a colleague wouldn't see the 'pause' but still could compose and call up an emoji without delay and it immediately fixed the issue for the person who was experiencing it.

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  2. Anonymous
    2023-03-30T11:37:01+00:00

    I'm unsubscribing from this question. I have read answers for a year now, mainly posted by Mac users just as frustrated over this as I am. I'll settle for this problem as MS just don't seem to give a damn. "Leaf the stupid Apple users in the dark" is what they must think at every friday afternoon drink in their sad cubicle offices. Contemplating about switching to Google...

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  3. Anonymous
    2023-03-29T11:41:32+00:00

    New update, 16.71.2 still not working. Is anyone even aware about the problem or working on fixing it?

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  4. Anonymous
    2023-03-26T04:13:19+00:00

    Same problem here and for months and months. Today I tried a complete reinstall of my entire computer because of this, and lost a day of work. MS should be liable for the time lost from all paid customers using their extremely weak software.

    Class action!!

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  5. Anonymous
    2023-03-14T15:10:33+00:00

    Same issue here for quite some time. The only "fix" is to revert back to the old UI, which I don't want to use. Super frustrating.

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