Emojis freeze Outlook for Mac when replying to email with an emoji in it

Anonymous
2022-10-26T16:17:32+00:00

Anytime, for several months now, I hit reply to an email that has an emoji within it, Outlook for Mac completely freezes up for a long time. I've created multiple support sessions within Outlook trying to resolve this. They don't understand the issue. Anyone here have any insight? I am on a 2019 iMac running Ventura 13.0. Outlook version is 16.66.1 (22101101). This is a business PC with an Exchange email account on it.

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2023-06-13T17:38:01+00:00

    I also have this issues.

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  2. Anonymous
    2023-06-03T17:51:54+00:00

    Dear "Microsfot Agent".
    It looks like the the mitigation you suggested did not work and the problem persist over last 7 months.
    Can you please give update on tis thread ?

    1. was the issue reproduced by Microsoft?
    2. Is there a workaround?
      3, what is the eta on fix?

    Thank you

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  3. Anonymous
    2023-05-11T13:56:03+00:00

    OMG!! I have been tearing my hair out over this for months. This fix actually worked for me, too!! It's a nice boost on a day when I'm still howling in frustration that I suddenly can't log in to Outlook on my phone for no good reason. When I put the password it and click the button, it just sits there and does nothing. I've tried resetting it w/ no luck. Microsoft and Apple just don't play nice together.

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  4. Anonymous
    2023-05-08T07:48:29+00:00

    Great, this seems to work on my Mac as well. I just reversed the process: I switched from "new" to "old" composed a message there with an emoji, and then back from "old" to "new". Now it works, also after a restart.

    A simple solution to an issue that drove me nuts for months. Glad I found this thread. Hopefully this issue is now gone forever.

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  5. Anonymous
    2023-05-05T07:19:39+00:00

    My solution is still working -- no emoji problem anymore. Here is what I did again: I am not sure why, but switching from the old Outlook format to "New Outlook (in the top bar), then composing a message with an emoji and sending it did seem to work. The wheel spun in the new look for a bit. But then I went back to the old Outlook format and tested sending an emoji and all worked without a delay. Strange, but effective.

    strange indeed, but that worked for me as well :-) thx ! this eternal spinning wheel of confusion is more than annoying

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