Outlook Excel preview, can't use keyboard arrows, copy or select in the Excel preview.

Anonymous
2022-12-09T08:13:07+00:00

When I get an Excel file on mail in Outlook and preview it, I can't use keyboard arrows, copy (Ctrl +c/v) or select(Ctrl +a) in the Excel preview ( was able 2 days ago).

Till then, I try to restart my computer, change my keyboard, clean my Outlook cache, look for any options for that but I can't find any.

Compared all options with the colleague sitting next to me (because on him it works normally)

It works normally for example in Word file preview.

I can use mouse and right-click/copy and select it with it, but can't use my keyboard in excel previews...

Tried turning off antivirus, macros, add-ons, update outlook...

Are there any simple options that I didn't find for that, or do I need to reinstall Outlook?

Outlook | Windows | Classic Outlook for Windows | For education

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  1. Anonymous
    2022-12-20T10:15:31+00:00

    i have the same issue , hope microsoft enable selecting & leave it optional to companies own risk

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  2. Anonymous
    2022-12-19T13:10:35+00:00

    Same issue started for me within the last week. I'm losing so much productivity!

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  3. Anonymous
    2022-12-19T03:37:33+00:00

    Same here. It is terribly annoying

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  4. Anonymous
    2022-12-19T02:07:59+00:00

    Up up up

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  5. Anonymous
    2022-12-15T13:57:08+00:00

    Temporary alternative: The keyboard - select - copy function does still work in the downgraded Outlook 365 for web version. It's only broken on the desktop app, which is where I need it to work, and where we have PAID for it to work.

    And where did this "Microsoft Agent - Moderator" go? The supposed "expert" who has all of us uninstalling/reinstalling and looking up version numbers but who obviously didn't reproduce the problem themselves first to confirm that this was an actual fix. It's pretty simple to reproduce: email yourself an excel file, and you'll be in the exact same boat as us. This kind of garbage advice is why community forums are so unreliable.

    Days later and they are nowhere to be found.

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    8 people found this answer helpful.
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