Outlook Excel preview, can't use keyboard arrows, copy or select in the Excel preview.

Anonymous
2022-12-09T08:13:07+00:00

When I get an Excel file on mail in Outlook and preview it, I can't use keyboard arrows, copy (Ctrl +c/v) or select(Ctrl +a) in the Excel preview ( was able 2 days ago).

Till then, I try to restart my computer, change my keyboard, clean my Outlook cache, look for any options for that but I can't find any.

Compared all options with the colleague sitting next to me (because on him it works normally)

It works normally for example in Word file preview.

I can use mouse and right-click/copy and select it with it, but can't use my keyboard in excel previews...

Tried turning off antivirus, macros, add-ons, update outlook...

Are there any simple options that I didn't find for that, or do I need to reinstall Outlook?

Outlook | Windows | Classic Outlook for Windows | For education

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  1. Anonymous
    2023-01-10T01:10:17+00:00

    1 month later and still no solution? What the hell are these guys doing?

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  2. Anonymous
    2023-01-09T15:29:17+00:00

    I have the WORST feeling that this is Microsoft pushing desktop app users to the Web versions 🤔

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  3. Anonymous
    2023-01-06T04:01:17+00:00

    Thank you for this update. This issue has been making my daily work inefficient.

    Hi all,

    The Outlook and Excel Teams are working to fix this bug. The fix is first available in the Beta Channel as of build 16024.10000. The fix is being backported to Current Channel. I don't know the backport build yet this will get to Current Channel but will post back when this information is available. The fix should be to CC by end of January but hopefully sooner.

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  4. Anonymous
    2023-01-05T14:02:50+00:00

    thank you for the update and acknowledging the issue. I assume it will only be a matter of time for a fix to be implemented now that it's recognized.

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  5. Anonymous
    2023-01-05T01:07:23+00:00

    Hi all,

    The Outlook and Excel Teams are working to fix this bug. The fix is first available in the Beta Channel as of build 16024.10000. The fix is being backported to Current Channel. I don't know the backport build yet this will get to Current Channel but will post back when this information is available. The fix should be to CC by end of January but hopefully sooner.

    Hope to hear your good news as soon as possible

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