Outlook Excel preview, can't use keyboard arrows, copy or select in the Excel preview.

Anonymous
2022-12-09T08:13:07+00:00

When I get an Excel file on mail in Outlook and preview it, I can't use keyboard arrows, copy (Ctrl +c/v) or select(Ctrl +a) in the Excel preview ( was able 2 days ago).

Till then, I try to restart my computer, change my keyboard, clean my Outlook cache, look for any options for that but I can't find any.

Compared all options with the colleague sitting next to me (because on him it works normally)

It works normally for example in Word file preview.

I can use mouse and right-click/copy and select it with it, but can't use my keyboard in excel previews...

Tried turning off antivirus, macros, add-ons, update outlook...

Are there any simple options that I didn't find for that, or do I need to reinstall Outlook?

Outlook | Windows | Classic Outlook for Windows | For education

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  1. Anonymous
    2023-01-11T07:10:08+00:00

    This works. Thank you.

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  2. Anonymous
    2023-01-10T14:53:37+00:00

    This works! Thank you!

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  3. Anonymous
    2023-01-10T14:45:21+00:00

    Thank you - this worked for me too!

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  4. Anonymous
    2023-01-10T13:59:52+00:00

    There is a new build going out today that should have the fix, Current Channel Version 2212 Build 15928.20216. It's not listed on Update History yet but should be later today, Update history for Microsoft 365 Apps (listed by date) - Office release notes | Microsoft Learn.

    To install the build from Outlook, click File, Office Account, Update Options, Update Now. I have not had a chance to test it yet. Please try it and let me know if it works or not.

    Thank you!! THIS WORKS!!!

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  5. Anonymous
    2023-01-10T13:22:14+00:00

    There is a new build going out today that should have the fix, Current Channel Version 2212 Build 15928.20216. It's not listed on Update History yet but should be later today, Update history for Microsoft 365 Apps (listed by date) - Office release notes | Microsoft Learn.

    To install the build from Outlook, click File, Office Account, Update Options, Update Now. I have not had a chance to test it yet. Please try it and let me know if it works or not.

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    3 people found this answer helpful.
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