Outlook Excel preview, can't use keyboard arrows, copy or select in the Excel preview.

Anonymous
2022-12-09T08:13:07+00:00

When I get an Excel file on mail in Outlook and preview it, I can't use keyboard arrows, copy (Ctrl +c/v) or select(Ctrl +a) in the Excel preview ( was able 2 days ago).

Till then, I try to restart my computer, change my keyboard, clean my Outlook cache, look for any options for that but I can't find any.

Compared all options with the colleague sitting next to me (because on him it works normally)

It works normally for example in Word file preview.

I can use mouse and right-click/copy and select it with it, but can't use my keyboard in excel previews...

Tried turning off antivirus, macros, add-ons, update outlook...

Are there any simple options that I didn't find for that, or do I need to reinstall Outlook?

Outlook | Windows | Classic Outlook for Windows | For education

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  1. Anonymous
    2023-01-13T19:30:56+00:00

    ITS A MIRACLE - I FOUND A SOLUTION IN A MS FORUM!

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  2. Anonymous
    2023-01-11T11:15:57+00:00

    Hi All,

    The issue has been fixed in latest Office update.
    Microsoft® Excel® for Microsoft 365 MSO (Version 2212 Build 16.0.15928.20196) 64-bit

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  3. Anonymous
    2022-12-14T08:10:57+00:00

    same problem here, already install the newest update, re-install office.. but nothing!

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  4. Anonymous
    2022-12-14T04:27:55+00:00

    I am having the same issue. 30 minutes work, taking me forever to finish my tasks. I have tried everything but cant use shortcut keys in preview. Please help how can I fix this. It was working alright earlier

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  5. Anonymous
    2022-12-12T08:47:50+00:00

    Hi,

    Tried all the things you mentioned, but nothing worked.

    This is the version that I have:

    Image

    Think I will go full uninstall/install and try if that will work.

    Edit:

    After full uninstall / Install. still nothing (I stay on the last version )

    Are we sure there are no options for turning off / on the possibility to

    use keyboard arrows, copy (Ctrl +c/v) or select(Ctrl +a) in the Excel preview?

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