Outlook Excel preview, can't use keyboard arrows, copy or select in the Excel preview.

Anonymous
2022-12-09T08:13:07+00:00

When I get an Excel file on mail in Outlook and preview it, I can't use keyboard arrows, copy (Ctrl +c/v) or select(Ctrl +a) in the Excel preview ( was able 2 days ago).

Till then, I try to restart my computer, change my keyboard, clean my Outlook cache, look for any options for that but I can't find any.

Compared all options with the colleague sitting next to me (because on him it works normally)

It works normally for example in Word file preview.

I can use mouse and right-click/copy and select it with it, but can't use my keyboard in excel previews...

Tried turning off antivirus, macros, add-ons, update outlook...

Are there any simple options that I didn't find for that, or do I need to reinstall Outlook?

Outlook | Windows | Classic Outlook for Windows | For education

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  1. Anonymous
    2023-01-18T14:38:37+00:00

    Yeah if you havent gotten it to work yet go to File>Office Account>Office Updates>Update Now.

    You'll have to close out of all offce software to perform the update but after its done all Outlook preview capabilities should be restored. That worked for me anyway.

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  2. Anonymous
    2023-01-18T08:06:38+00:00

    It works. No more office updates :/

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  3. Anonymous
    2023-01-18T07:57:28+00:00

    Hi all,

    The Outlook and Excel Teams are working to fix this bug. The fix is first available in the Beta Channel as of build 16024.10000. The fix is being backported to Current Channel. I don't know the backport build yet this will get to Current Channel but will post back when this information is available. The fix should be to CC by end of January but hopefully sooner.

    It's the best gift for 2023. Problem Solved.

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  4. Anonymous
    2023-01-17T00:56:59+00:00

    Same problem! Please help.

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  5. Anonymous
    2023-01-16T02:52:20+00:00

    Solved today automatically. not a tech guy so dont know how it solved.

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