Outlook New Experience update - network save location bug

Anonymous
2022-07-21T05:58:48+00:00

My default save location when saving documents from Word/Excel/Outlook is on network folder via folder redirection for Documents and Desktop. When i switch to new experience interface and try to save email attachment from Outlook it's trying to open the shared folder via port 80 instead SMB file share which cause an pop up display Connecting: Trying to connect to: \fileserver\share...

Microsoft® Outlook® for Microsoft 365 MSO (Version 2206 Build 16.0.15330.20260) 64-bit

If I manually change the default save location to point on some local folder and then navigate to the file share via "save as" dialog it browse the shared folders normally and open the network shares normally. Also if i disable the new experience switch and return to the old interface of outlook it works ok. This problem is observed only in the New experience interface for all Office products (word/excel/outlook) when the default save location is pointing to the network share.

For Word and Excel there's option for default save location

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-01-10T15:20:25+00:00

    Nick,

    Happy New Year. Although Office did implement a fix previously it caused other issues. In order to properly fix the issue, we had to escalate a hotfix to Windows. Windows has implemented a fix and that I added to this Known Issue, Outlook Desktop is slow to save attachments to a network path - Microsoft Support. I believe the fix is still in Windows 11 canary. Our escalation team asked Windows to backport to Windows 10 and I think that is planned but have not seen a recent update about it.

    STATUS: FIXED

    Windows implemented a fix that will be first available to Insiders starting with build 25991.1000.rs_prerelease.231102-1335.

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  2. Anonymous
    2024-01-10T15:36:52+00:00

    Hi Gabriel,

    Appreciate the prompt reply :)

    Thanks for the info, I will wait to see what happens.

    Hope I am wrong but I suspect the reason you havent heard anything recently about the backport is Win10 being EOL. We might not be lucky, the back port may not happen.

    I also suspect a lot of us are worried by the EOL of Win10. The TPM hardware requirement for Win11 globally is going to mean scrapping lots of hardware making it a hit on the IT budget for everyone.

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  3. Anonymous
    2024-03-13T21:53:50+00:00

    Nick,

    We got the fix release schedule I just updated the Known Issue with the specifics, Outlook Desktop is slow to save attachments to a network path - Microsoft Support.

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  4. Anonymous
    2024-03-14T09:48:33+00:00

    Hi Gabriel,

    thanks for the heads up, much appreciated. Fingers crossed for getting a final fix :)

    cheers

    Nick

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  5. Anonymous
    2024-04-30T14:52:06+00:00

    Thank you! This worked for us.

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