Outlook New Experience update - network save location bug

Anonymous
2022-07-21T05:58:48+00:00

My default save location when saving documents from Word/Excel/Outlook is on network folder via folder redirection for Documents and Desktop. When i switch to new experience interface and try to save email attachment from Outlook it's trying to open the shared folder via port 80 instead SMB file share which cause an pop up display Connecting: Trying to connect to: \fileserver\share...

Microsoft® Outlook® for Microsoft 365 MSO (Version 2206 Build 16.0.15330.20260) 64-bit

If I manually change the default save location to point on some local folder and then navigate to the file share via "save as" dialog it browse the shared folders normally and open the network shares normally. Also if i disable the new experience switch and return to the old interface of outlook it works ok. This problem is observed only in the New experience interface for all Office products (word/excel/outlook) when the default save location is pointing to the network share.

For Word and Excel there's option for default save location

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2023-09-29T16:40:19+00:00

    OK, an AI language system helped us out. We tried the following and it seems like it may have worked for us:

    1. Open Outlook and go to File > Options > Trust Center > Attachment Handling.
    2. Under Attachment and download settings, check the box next to Turn off Attachment Preview.
    3. Click OK to save your changes.

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  2. Anonymous
    2023-09-29T16:21:51+00:00

    We have tested version 2309 (Build 16827.20130 Click-to-Run) today and the issue still exists. We are very far behind on updates. I would love to hear from a Microsoft rep and whether or not they have a workaround and if they are actually attempting to resolve this. The webclient fix doesn't work for any of our machines (hundreds).

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  3. Anonymous
    2023-08-29T21:01:39+00:00

    We have tested build 2308 today (released yesterday) and we're not thrilled to report we still have the same issue. The workaround regarding disabling 'webclient' service does not help. We are very far behind in updates.

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  4. Anonymous
    2023-07-24T22:18:08+00:00

    Hi all,

    The Outlook Support Escalation Team is working with our peers in Office and Windows to get a bug escalated for this issue. To formally track it I posted a Known Issue article, Outlook Desktop is slow to save attachments to a network path - Microsoft Support.

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  5. Anonymous
    2023-07-24T14:49:22+00:00

    We have been having this issue on and off for about 2 years in our organization. Microsoft fixes it, breaks it, fixes it, breaks it. We are now stuck on v 2302 (Build 16130.20500) as 2305 and 2306 are both experiencing this issue. We're having to manage versions in group policy and would love to be patched and running the new version but when you have users constantly complaining about this, it makes daily work on client side rough and administration on sysadmin side rough.

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