Why are attachments in emails are removed when I send an email using the Outlook App (on MAC)

Anonymous
2023-07-04T11:14:31+00:00

Attachments in emails are removed when I send an email using the Outlook App (on MAC). The attachments are correctly attached, and are transferred to the send folder with the email then disappear - the email remains unaltered. The recipient can see the email but no attachment. If I use outlook webmail - no problems

Is there a fix?

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2024-02-16T17:10:24+00:00

    Please advise if this issue has been resolved. It's extremely inconvenient, frustrating and professionally embarrassing.

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  2. Anonymous
    2024-01-31T10:49:20+00:00

    Attachments in emails are removed when I send an email using the Outlook App (on MAC). The attachments are correctly attached, and are transferred to the send folder with the email then disappear - the email remains unaltered. The recipient can see the email but no attachment. If I use outlook webmail - no problems

    Is there a fix?

    By when can the community expect to receive reliable info about the fix of this issue for the productive version of Outlook365 for Mac?

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  3. Anonymous
    2023-11-27T09:17:59+00:00

    Hi,

    Some progress ? We now also have several users with this random issue.

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  4. Anonymous
    2023-10-19T20:02:01+00:00

    Today (10/19/23) I've had one email with an image get stuck in Outbox and another colleague had an email with an attachment get stuck as well. It's still not 100% and we have to manually look at each email that was "sent" to see whether or not it was actually sent or got stuck in Outbox.

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  5. Anonymous
    2023-10-19T19:29:11+00:00

    With this weeks updates, it seems to have been resolved. Anyone else?

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