Why are attachments in emails are removed when I send an email using the Outlook App (on MAC)

Anonymous
2023-07-04T11:14:31+00:00

Attachments in emails are removed when I send an email using the Outlook App (on MAC). The attachments are correctly attached, and are transferred to the send folder with the email then disappear - the email remains unaltered. The recipient can see the email but no attachment. If I use outlook webmail - no problems

Is there a fix?

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2023-08-24T00:30:22+00:00

    We are not.

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  2. Anonymous
    2023-08-23T22:03:55+00:00

    I have embarrassed myself numerous times by sending and re-sending attachments and it removes them. It also doesn't send the logo in my signature when the issue occurs. My IT department does not know how to address this issue.

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  3. Anonymous
    2023-08-23T21:47:44+00:00

    I have the same problem, over half the time the attachments are removed once outgoing emails lands in the sent the folder. I can actually see the paperclip icon vanish from the emaiI. I checked my settings and the "0" wait seconds to send emails, so that trick won't work for me. I cannot believe this issue has not been solved yet. It's insane and embarrassing.

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  4. Anonymous
    2023-08-23T18:02:48+00:00

    I am experiencing the exact same phenomenon where if I use webmail there's never an issue of this happening.

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  5. Anonymous
    2023-08-22T12:42:09+00:00

    In short yes and no.

    No- new Outlook 365 still having the same issue - attachments lost on pressing send

    Yes - 'downgrade to old' outlook and everything works

    I re-installed the new app (I use a MAC) a few days ago to see if the problem had been resolved and same issue.

    So - can I use Outlook (yes in the old and better version in my opinion) and no Microsoft haven't resolved the issue. Not sure what happens when they remove the option of the old version

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