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I have multiple accounts in my outlook. Something changed on one of the accounts over the past week. When I click on one of the accounts to start a new email, I get the below dialog box which slows my ability to create a new message or see read messages since it hangs up the account for 15-30 seconds. Any advice n how to resolve the matter, including stop retrieving the templates in outlook?
Thank you,
Brad
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Same issue and no "Templates" in my ribbon...very annoying. Please list step by step.
We are still seeing the same pop up also. We don't use or have any templates. I had assumed its related to our signature as it occurs only when I change the sender address (From), which triggers a change in signature (we have several email addresses in our outlook profile that we send from)
I now just cancel the pop up when it appears rather than waiting, and everything continues on as it should. So it appears to be superfluous, and would be fantastic if it didn't appear at all. It is not a big thing, but as we are trying to automate and streamline our workflow as much as possible, it is an unnecessary annoyance and mouse click.
It only started appearing a few months ago, never prior
I been having this problem recently and support is leading me to elsewhere and not getting the direction right.
I don't believe they know how to resolve or why it begins in the first place.
I followed a variety of suggestions off the web including those from this site, I performed a 365 "online" repair and none of it has resolved the issue.