How to stop Outlook 365 retrieving template

Anonymous
2022-07-19T13:35:49+00:00

I have multiple accounts in my outlook. Something changed on one of the accounts over the past week. When I click on one of the accounts to start a new email, I get the below dialog box which slows my ability to create a new message or see read messages since it hangs up the account for 15-30 seconds. Any advice n how to resolve the matter, including stop retrieving the templates in outlook?

Thank you,

Brad

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2022-08-30T18:13:35+00:00

    This hasn't worked and the issue is persisting. I can't find any solution. HAs anyone tried reinstalling the affected account?

    Brad

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  2. Anonymous
    2022-08-30T16:43:01+00:00

    Yes exactly my experience - Microsoft can you please help resolve? Seems like many are being affeceted.

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  3. Anonymous
    2022-08-30T16:36:03+00:00

    We are seeing this at our company as well. It just started within the last few months. Seems to be pretty consistent when first accessing e-mail after starting the PC, but then occurs somewhat randomly and infrequently when replying or starting a new message. It is very annoying and makes even the latest PC feel slow as you wait for Outlook to get ready.

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  4. Anonymous
    2022-08-15T09:59:23+00:00

    The original response from MSFT seemed to ignore the fact that many business people have multiple e-mail accounts for different legal entities (companies). The delay is appalling when you are switching between these accounts to send mails from the correct account.

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    3 people found this answer helpful.
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  5. Anonymous
    2022-08-12T19:25:43+00:00

    I have the same issue. Hasn't one of the Microsoft geniuses figured this out yet?

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    5 people found this answer helpful.
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