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I have multiple accounts in my outlook. Something changed on one of the accounts over the past week. When I click on one of the accounts to start a new email, I get the below dialog box which slows my ability to create a new message or see read messages since it hangs up the account for 15-30 seconds. Any advice n how to resolve the matter, including stop retrieving the templates in outlook?
Thank you,
Brad
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Same issue and no "Templates" in my ribbon...very annoying. Please list step by step.
I have this same issue. Just started a week or two ago. Thought it would go away but it is not. It is beyond annoying when it pops up and I have to wait for this.
I am still having the problem. I had thought maybe it was linked to EX405758 which was supposed to be fixed yesterday but is still listed as a problem today.
@Bradley, @Ikmar,
Are you still seeing the issue? We had a support case in escalation for this issue but it suddenly stopped occurring for the customer. I just want to check in case it might have cleared up for you as well?
Same thing for me and my co-workers, and I have no Templates under My Templates. It started a few days ago, with no changes to my setup.
Outlook is up-to-date. Windows is up-to-date. It happens in safe mode too.
It's not consistent after the first New Email, sometimes messages load without a problem.
The delay seems to be related to my AV a bit. If I turn it off, the message just flashes up -- but it didn't flash up before. And its not triggering any blocks.
What's seems weird to me is watching outlook talk to San Jose, Toronto, Chicago, Singapore, Boydton, Quebec, Tappahannock, Cheyenne, Tokyo, Des Moines just to open Outlook and click New Email.