How to stop Outlook 365 retrieving template

Anonymous
2022-07-19T13:35:49+00:00

I have multiple accounts in my outlook. Something changed on one of the accounts over the past week. When I click on one of the accounts to start a new email, I get the below dialog box which slows my ability to create a new message or see read messages since it hangs up the account for 15-30 seconds. Any advice n how to resolve the matter, including stop retrieving the templates in outlook?

Thank you,

Brad

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2022-08-10T02:02:53+00:00

    Yeah, none of the suggested solution helps,Not sure if these is actually is an back-end issue, updated, new profile all sort had done nothing is going in the right direction.

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  2. Anonymous
    2022-08-10T01:55:05+00:00

    I don't believe they know how to resolve or why it begins in the first place.

    I followed a variety of suggestions off the web including those from this site, I performed a 365 "online" repair and none of it has resolved the issue.

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  3. Anonymous
    2022-08-10T01:42:51+00:00

    I been having this problem recently and support is leading me to elsewhere and not getting the direction right.

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  4. Anonymous
    2022-08-08T03:21:41+00:00

    It only started appearing a few months ago, never prior

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  5. Anonymous
    2022-08-08T03:21:10+00:00

    We are still seeing the same pop up also. We don't use or have any templates. I had assumed its related to our signature as it occurs only when I change the sender address (From), which triggers a change in signature (we have several email addresses in our outlook profile that we send from)

    I now just cancel the pop up when it appears rather than waiting, and everything continues on as it should. So it appears to be superfluous, and would be fantastic if it didn't appear at all. It is not a big thing, but as we are trying to automate and streamline our workflow as much as possible, it is an unnecessary annoyance and mouse click.

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