Outlook keep resetting ribbon back to default after changes

Anonymous
2023-04-14T13:41:45+00:00

In my Outlook (updated Office 365 ClickToRun with Exchange On-line) there are newer ribbon groups I don't have any use for.

New groups (OneNote, 1-click actions, My templates and Add-In) are in the Home- and Message-ribbons.

I've edited the ribbons but as soon I edit f.i. the Home ribbon, the groups are restored back in the Message ribbon. If I edit the Message ribbon, the groups are again restored in the Home ribbon.

I've tried resetting the ribbons and start all over again and I also made an Office repair but nothing helps. It looks like editing one of the ribbons toggles back the default in the other ribbon.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-06-18T11:48:45+00:00

    No, I'm convinced that is not a bug but rather just another "feature" designed push users into using MS apps and addons that they don't want and have already deleted on their ribbon. The constant ribbon reshuffling was most likely a marketing, not technical, decision.

    I have already given up trying to find a fix or a workaround that works correctly all the time.

    **** YOU MICROSOFT!

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  2. Anonymous
    2024-07-03T16:15:11+00:00

    I have the exact same problem. And your answer is that it is designed to be that way? What kind of nonsense is that, that you designed a customization feature to break, to not work, on purpose.

    This is just absurd.

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  3. Anonymous
    2024-07-09T13:40:51+00:00

    I rely on Quick Steps for productivity. With the additional ribbon items, I can't just click on my Quick Steps! This is a MAJOR productivity issue. Outlook365 is ancient, and hasn't had any significant UI improvement in years. It can't even remember my calendar view. Outlook365 doesn't have email reminders or duplicate reminders, but the web version does. It also can't manage a Google calendar very well (no reminders.)

    Unfortunately, there are no competing desktop calendar products. So we're stuck with it until you get VERY comfortable with the web version, but that doesn't have as useful reminders and snooze options. As it is, I have to use three apps on my Android phone to get the functionality I need from email and calendars.

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  4. Anonymous
    2024-08-21T18:00:56+00:00

    I have the same frustrating experience. I customize the ribbon to my liking and maximum productivity. It's disappointing that the reset is a product design, presumably, at least in part, to encourage users to utilize Microsoft products like Meet. As the director of our K-12 school, I'm still a strong advocate for Microsoft products (versus the growing wave of Google and Apple fans) with my go-to argument that Microsoft has always been more customizable to the individual user even if a bit more complex. This built-in reset of customized ribbons back to default doesn't support my argument.

    I hope the product development team weighs carefully the cost/benefit of resetting customizations. Pro - maybe more likely that a user will finally click Meet and use it (doubtful). Con - the common preference for Microsoft (over Google and Apple) is their commitment to a customized experience which, in this case of automatic reset to default, is not realized.

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  5. Anonymous
    2024-08-25T08:21:44+00:00

    You're right: why allow users to customize the ribbon if they know they are going to continuously change/reset it? Obviously the marketing dept has precendence over the developers, some of whom actually listen to user feedback.

    And why do they do this? Because they can.

    I have been searching for a solution to the ever-changing ribbon since Microsoft added this "feature" to Outlook, I have tried all the suggestions posted and none of them work well or consistently. Maybe disabling Office Updates permanently might work but then you would not be getting security updates or any other beneficial updates. And even then MS probably would find a way to sneak all those useless buttons back to your ribbon through the accursed "Click-to-Run".

    I suggest that we all stand and shout together "F-CK YOU MICROSOFT!"

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