Outlook keep resetting ribbon back to default after changes

Anonymous
2023-04-14T13:41:45+00:00

In my Outlook (updated Office 365 ClickToRun with Exchange On-line) there are newer ribbon groups I don't have any use for.

New groups (OneNote, 1-click actions, My templates and Add-In) are in the Home- and Message-ribbons.

I've edited the ribbons but as soon I edit f.i. the Home ribbon, the groups are restored back in the Message ribbon. If I edit the Message ribbon, the groups are again restored in the Home ribbon.

I've tried resetting the ribbons and start all over again and I also made an Office repair but nothing helps. It looks like editing one of the ribbons toggles back the default in the other ribbon.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2023-09-15T18:48:30+00:00

    Absolutely bot responses.

    I am tired of resetting any and all Microsoft products customizations literally every other day. Isn't there a preferences file somewhere that can be saved and then copied over when ribbons get rewritten?

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  2. Anonymous
    2023-10-01T20:08:09+00:00

    From another post: Are you friggen kidding? Resetting peoples settings is an intentional design? This is the dumbest thing I've heard...

    Fortunately I save my customized ribbons using the export feature. But really, why does Microsoft allow customizations if the intent is to remove them on a regular basis? Microsoft: please explain NOW.

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  3. Anonymous
    2023-10-02T16:26:58+00:00

    Absolutely bot responses.

    I am tired of resetting any and all Microsoft products customizations literally every other day. Isn't there a preferences file somewhere that can be saved and then copied over when ribbons get rewritten?

    Yes, you can use the "export/import" function in the "Customize the Ribbon" window (brought up with a right click in a blank area of the ribbon). You can export your current ribbon and Quick Access toolbar customizations as a file "Outlook Customizations.exportedUI"; the file can be saved to any folder you want.

    The same procedure can be used to backup ribbon/quick access customizations for each of the Office applications.

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  4. Anonymous
    2023-10-02T17:03:45+00:00

    I already save the customized ribbon as you suggest. I use it to restore my customized ribbon. The problem is that Microsoft keeps overriding the customized ribbon with the default ribbon so I have to restore it. This problem has arisen recently. For years it was not a problem. It does not seem to be a problem with Word, Excel, or PowerPoint.

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  5. Anonymous
    2023-10-03T10:23:46+00:00

    I already save the customized ribbon as you suggest. I use it to restore my customized ribbon. The problem is that Microsoft keeps overriding the customized ribbon with the default ribbon so I have to restore it. This problem has arisen recently. For years it was not a problem. It does not seem to be a problem with Word, Excel, or PowerPoint.

    Yes, the problem is much more pronounced in recent years and it is a real nuisance to constantly restore the ribbon from backups (as you noted this issue does not seem to affect other Office 365 apps). The focus on Outlook and pushing icons back on the ribbon seems to be part of a marketing strategy to push users to use the new "features"; it also may be part of broader strategy: there are persistent rumors that MS is ultimately planning to phase out the desktop Office 365 apps in order to push everyone to the web-based versions.

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