Outlook keep resetting ribbon back to default after changes

Anonymous
2023-04-14T13:41:45+00:00

In my Outlook (updated Office 365 ClickToRun with Exchange On-line) there are newer ribbon groups I don't have any use for.

New groups (OneNote, 1-click actions, My templates and Add-In) are in the Home- and Message-ribbons.

I've edited the ribbons but as soon I edit f.i. the Home ribbon, the groups are restored back in the Message ribbon. If I edit the Message ribbon, the groups are again restored in the Home ribbon.

I've tried resetting the ribbons and start all over again and I also made an Office repair but nothing helps. It looks like editing one of the ribbons toggles back the default in the other ribbon.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2023-12-05T15:38:55+00:00

    Not sure if this will help others, but my Outlook would keep bringing Quick Steps back.

    After I added this entry to the registry, my Ribbon changes stuck.

    HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Office\16.0\Outlook\Options\

    REG_DWORD: disablequickstepsgallery

    Value = 1

    Found here: https://admx.help/?Category=Office2016&Policy=outlk16.Office.Microsoft.Policies.Windows::L_HideQuickStepsGallery

    I created the registy entry the day it was posted, since then MY RIBBON HAS NOT CHANGED AT ALL! Admittedly this is only 5 days, certainly not long enough to be certain, but recently my ribbons were changing almsot daily.

    Responses and comments welcome!

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  2. Anonymous
    2023-11-30T00:39:07+00:00

    Not sure if this will help others, but my Outlook would keep bringing Quick Steps back.

    After I added this entry to the registry, my Ribbon changes stuck.

    HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Office\16.0\Outlook\Options\

    REG_DWORD: disablequickstepsgallery

    Value = 1

    Found here: https://admx.help/?Category=Office2016&Policy=outlk16.Office.Microsoft.Policies.Windows::L_HideQuickStepsGallery

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  3. Anonymous
    2023-11-08T21:12:59+00:00

    I have this same issue, except that my customized settings will not even stay for 10 minutes! As soon as I click on "reply" or 'new email" then back to home I have lost my customizations. Then I go from home back to "reply" and my settings there are gone and I have all this OneNote, Viva Insights, Templates, Polls and Immersive GARBAGE shoved back in my face. I do realize that all of these things help MS collect user info (for their own marketing reasons) but it's really annoying that as much as this software costs my company (with 100s of employees using MS 365) it isn't even easy or productive for us to use it. How about actually making products FOR THE USER instead of your own data gathering.

    You might try manually disabling Office Updates (File/Office Account/Microsoft 365 and Office Updates/Update Options). For me this has seemed to reduce the frequency ribbon of icons being pushed back to the ribbon, but hasn't gotten solved the problem completely. While this is better than nothing like most workarounds it is a nuisance.

    If you do try this don't forget to re-enable Office updates from time-to-time, occasionally there are some that you actually need, especially security updates. I re-enable Office updates once a month just before the first Tuesday of the month when non-security updates are released; after updating I immediately disable them. That way I have a whole month of quiet while Microsoft is busy releasing the inevitable patches for buggy updates. I use the same procedure for Windows updates as well.

    Apparently Microsoft releases non-security updates on the first Tuesday of the month and security updates on the second Tuesday. For Windows I update everything just before the first Tuesday of the month.

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  4. Anonymous
    2023-11-08T19:38:50+00:00

    I have this same issue, except that my customized settings will not even stay for 10 minutes! As soon as I click on "reply" or 'new email" then back to home I have lost my customizations. Then I go from home back to "reply" and my settings there are gone and I have all this OneNote, Viva Insights, Templates, Polls and Immersive GARBAGE shoved back in my face. I do realize that all of these things help MS collect user info (for their own marketing reasons) but it's really annoying that as much as this software costs my company (with 100s of employees using MS 365) it isn't even easy or productive for us to use it. How about actually making products FOR THE USER instead of your own data gathering.

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  5. Anonymous
    2023-10-30T17:15:28+00:00

    This design is absolutely absurd. It just goes to show you that this program should go back to alpha and only released again when this design model is converted to one that everyone will want to use. By allowing people to change a setting, yet the program will not keep the changes it a design flaw. Maybe the design team needs an actual manager that works. Please fix this problem immediately.

    I beg to differ. The problem is NOT a bug in the design of the Outlook program, the problem (and it is indeed a big problem for millions of Outlook users) almost certainly stems from a conscious decision made by MS managers, probably in the marketing dept.

    I have been using Outlook for close to 30 years, both in an organization and privately and I have found it to be a very efficient and robust environment which is also continually evolving (as happens in many types of software). Over the years some of the new features I liked and found useful and others I didn't, but this ribbon "feature" is one of the few that actually makes me angry because it is impossible to disable (again probably a marketing decision) . As I have said in previous posts, "features" like the constantly changing ribbon are yet another display of Microsoft's arrogance and galling assumption that they know what is best for their users.

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