Outlook keep resetting ribbon back to default after changes

Anonymous
2023-04-14T13:41:45+00:00

In my Outlook (updated Office 365 ClickToRun with Exchange On-line) there are newer ribbon groups I don't have any use for.

New groups (OneNote, 1-click actions, My templates and Add-In) are in the Home- and Message-ribbons.

I've edited the ribbons but as soon I edit f.i. the Home ribbon, the groups are restored back in the Message ribbon. If I edit the Message ribbon, the groups are again restored in the Home ribbon.

I've tried resetting the ribbons and start all over again and I also made an Office repair but nothing helps. It looks like editing one of the ribbons toggles back the default in the other ribbon.

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-12-06T20:13:40+00:00

    Unfortunately... This is a work computer on a huge network and I don't have permissions to access those kinds of files. I'm pretty much limited to in-app settings.

    Everyone has access to their own Local AppData folders. Otherwise, many programs will fail. Try pasting this into your File Explorer bar:

    %localappdata%\Microsoft\Office

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  2. Anonymous
    2023-12-06T20:03:11+00:00

    Unfortunately... This is a work computer on a huge network and I don't have permissions to access those kinds of files. I'm pretty much limited to in-app settings.

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  3. Anonymous
    2023-12-06T18:48:04+00:00

    Well, it turns out that I was a overly optimistic. Today I had a couple of icons graciously shoved back on the inbox ribbon by the all-knowing managers of Microsoft (they obviously were quite sure that I had removed the icons by mistake and desperately needed them...). Fortunately this only happened on the inbox ribbon, none of the others were changed (for now).

    Nevertheless the frequency of MS invasiveness is MUCH lower than before so I'll keep the registry item for now and keep the form updated

    The other thing I've done to 'lock' my ribbons is make the .officeUI files read only in this folder: %localappdata%\Microsoft\Office

    This is the most important one to lock:

    Main UI - olkexplorer.officeUI

    The other ones you might want to try locking are:

    Calendar Item - olkapptitem.officeUI

    Contact Item - olkaddritem.officeUI

    Mail Appointment, Responding - olkresponseread.officeUI

    Mail Meeting Requests - olkmreqread.officeUI

    Mail Reading - olkmailread.officeUI

    Mail Sending - olkmailitem.officeUI

    When I want to make a change, I take off read only and make sure I put it back after I'm done.

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  4. Anonymous
    2023-12-06T17:21:31+00:00

    After I added this entry to the registry, my Ribbon changes stuck.

    That works if you only have 1 mailbox. You see, before you set up the DWORD, any changes to 1 mailbox stays. After the DWORD, the same mailbox keeps your changes. But, when you go to a 2nd mailbox, you try to make the changes there, and it immediately reverts it all back, as if that DWORD means no changes allowed. Without the DWORD, you can change 1 mailbox, go to another mailbox, make the same change, and the 1st mailbox gets reverted. DWORD prevents that reversion, but also prevents you from making more changes. So, not exactly useful for people like me (I have multiple mailbox, e.g., 1 for myself, 1 for support at Company 1, another for support at Company 2, and some shared mailboxes.)

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  5. Anonymous
    2023-12-06T16:49:28+00:00

    Well, it turns out that I was overly optimistic. Today I had a couple of icons graciously shoved back on the inbox ribbon by the all-knowing managers of Microsoft (they obviously were quite sure that I had removed the icons by mistake and desperately needed them...). Fortunately this only happened on the inbox ribbon, none of the others were changed (for now).

    Nevertheless the frequency of MS invasiveness is MUCH lower than before so I'll keep the registry entry for now and keep the form updated

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