Outlook keep resetting ribbon back to default after changes

Anonymous
2023-04-14T13:41:45+00:00

In my Outlook (updated Office 365 ClickToRun with Exchange On-line) there are newer ribbon groups I don't have any use for.

New groups (OneNote, 1-click actions, My templates and Add-In) are in the Home- and Message-ribbons.

I've edited the ribbons but as soon I edit f.i. the Home ribbon, the groups are restored back in the Message ribbon. If I edit the Message ribbon, the groups are again restored in the Home ribbon.

I've tried resetting the ribbons and start all over again and I also made an Office repair but nothing helps. It looks like editing one of the ribbons toggles back the default in the other ribbon.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2023-12-07T22:15:47+00:00

    By "Multiple Mailboxes" I mean that I have a single "Outlook Account/Profile" and within my single INBOX I have multiple specific custom mailboxes. And Sub-mailboxes within a few of those. So... when mail comes from Mrs. A it goes directly into that mailbox, and mail from Mr. B goes into a separate mailbox, etc. - as opposed to everything just getting dumped into the INBOX.

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  2. Anonymous
    2023-12-07T22:01:53+00:00

    That solution won't work for those with multiple mailboxes.

    I'm not sure what you are meaning by 'multiple mailboxes under the same Outlook profile'.

    It will work for 1 mailbox per profile. Mine has 8 mailboxes in 1 profile. It's a pain to switch profiles as I am constantly using 3 mailboxes at the same time, with occasional lookup in 5 other mailboxes. See screenshot:

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  3. Anonymous
    2023-12-07T21:39:27+00:00

    That solution won't work for those with multiple mailboxes. Reason being is that you can only change one mailbox, and it will revert if you try to change another mailbox (under the same Outlook profile, of course). I suppose I could change one mailbox, lock down the files, but then I can't change another mailbox. I wish Microsoft would just fix this customization thing to work right, and not force anything upon us.

    I'm not sure what you are meaning by 'multiple mailboxes under the same Outlook profile'. I have different profiles for my different email accounts. If I change the ribbon in one profile, when I switch to another profile the changes stick. How does your setup work?

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  4. Anonymous
    2023-12-07T21:13:00+00:00

    That solution won't work for those with multiple mailboxes. Reason being is that you can only change one mailbox, and it will revert if you try to change another mailbox (under the same Outlook profile, of course). I suppose I could change one mailbox, lock down the files, but then I can't change another mailbox. I wish Microsoft would just fix this customization thing to work right, and not force anything upon us.

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  5. Anonymous
    2023-12-07T20:20:32+00:00

    New idea: recently someone suggested changing the outlook customizations file stored locally on the computer as "Outlook Customizations (olkexplorer).exportedUI" to read-only. I kind of doubt that it will work but, hell, it's worth a try. I will update the forum regarding whether it works or not.

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