Outlook keep resetting ribbon back to default after changes

Anonymous
2023-04-14T13:41:45+00:00

In my Outlook (updated Office 365 ClickToRun with Exchange On-line) there are newer ribbon groups I don't have any use for.

New groups (OneNote, 1-click actions, My templates and Add-In) are in the Home- and Message-ribbons.

I've edited the ribbons but as soon I edit f.i. the Home ribbon, the groups are restored back in the Message ribbon. If I edit the Message ribbon, the groups are again restored in the Home ribbon.

I've tried resetting the ribbons and start all over again and I also made an Office repair but nothing helps. It looks like editing one of the ribbons toggles back the default in the other ribbon.

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

58 answers

Sort by: Newest
  1. Anonymous
    2024-01-01T09:05:49+00:00

    For a while I thought that setting the customization file as read-only was the solution. But, no, the invasive and unwanted icons found a way to sneak back onto my ribbon.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-12-30T22:04:18+00:00

    Like some of the other suggested workarounds this one seems to help somewhat (with the emphasis on "somewhat") but definitely does not prevent the sporadic ribbon changes. Just today my message ribbon suddenly showed 5 icons that I have repeatedly deleted (see attached jpg).

    Microsoft, I give up. You win (and **** you).

    Image

    It looks like you still have Quick Steps in your ribbon.

    I used the registry entry to get rid of Quick Steps (mentioned this thread, Page 2, half way down) AND I set those files mentioned earlier as read only (mentioned this thread, Page 3, top).

    After making those two changes, and customizing my ribbon again, my Outlook ribbons have not changed in a month.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-12-29T21:07:12+00:00

    Like some of the other suggested workarounds this one seems to help somewhat (with the emphasis on "somewhat") but definitely does not prevent the sporadic ribbon changes. Just today my message ribbon suddenly showed 5 icons that I have repeatedly deleted (see attached jpg).

    Microsoft, I give up. You win (and **** you).

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2023-12-07T23:48:12+00:00

    This is the garbage that keeps coming back when I remove it... And, when it does it scrunches up stuff that I use all the time so it's hard to get to.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2023-12-07T23:31:41+00:00

    That solution won't work for those with multiple mailboxes.

    I'm not sure what you are meaning by 'multiple mailboxes under the same Outlook profile'.

    It will work for 1 mailbox per profile. Mine has 8 mailboxes in 1 profile. It's a pain to switch profiles as I am constantly using 3 mailboxes at the same time, with occasional lookup in 5 other mailboxes. See screenshot:

    Image

    Ah, I gotcha. I wasn't following, but I actually do the same thing, multiple mailboxes (3 of them) in my main Outlook profile, available from the left Navigation pane. Anyway, to be honest, I haven't noticed that the ribbon tries to reset because I've had them locked down (read only) for so long.

    QuickSteps was the only thing still causing me problems. Once I got rid of that and with my setting *.officeUI files to read only, my ribbons don't change at all.

    I think it's absurd that Microsoft gives Outlook (and other office programs) the ability to customize ribbons, but hasn't fixed the issue of them reverting back. I have a feeling it's because the folks who actually customize their ribbons are the minority.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments