Outlook keep resetting ribbon back to default after changes

Anonymous
2023-04-14T13:41:45+00:00

In my Outlook (updated Office 365 ClickToRun with Exchange On-line) there are newer ribbon groups I don't have any use for.

New groups (OneNote, 1-click actions, My templates and Add-In) are in the Home- and Message-ribbons.

I've edited the ribbons but as soon I edit f.i. the Home ribbon, the groups are restored back in the Message ribbon. If I edit the Message ribbon, the groups are again restored in the Home ribbon.

I've tried resetting the ribbons and start all over again and I also made an Office repair but nothing helps. It looks like editing one of the ribbons toggles back the default in the other ribbon.

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

58 answers

Sort by: Newest
  1. Anonymous
    2024-02-14T15:06:34+00:00

    Are you joking? If you are just going to reset the ribbon every ten minutes, why do you let people customize it?

    This is a bug.

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments No comments
  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  3. Anonymous
    2024-01-02T19:12:34+00:00

    only my inbox has the Quick Steps in the ribbon, all the others do not but they still get changed.

    Quicksteps needs to be removed completely from Outlook using the registry entry for this to work.

    Why don't you give that a try for a while and see? It can always be undone.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-01-01T09:09:56+00:00

    only my inbox has the Quick Steps in the ribbon, all the others do not but they still get changed.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-01-01T09:07:54+00:00

    I also thought that setting the customization file as read-only was the solution. It seemed to work for awhile but eventually those invasive and unwanted icons found a way to sneak back onto my ribbon.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments