Outlook keep resetting ribbon back to default after changes

Anonymous
2023-04-14T13:41:45+00:00

In my Outlook (updated Office 365 ClickToRun with Exchange On-line) there are newer ribbon groups I don't have any use for.

New groups (OneNote, 1-click actions, My templates and Add-In) are in the Home- and Message-ribbons.

I've edited the ribbons but as soon I edit f.i. the Home ribbon, the groups are restored back in the Message ribbon. If I edit the Message ribbon, the groups are again restored in the Home ribbon.

I've tried resetting the ribbons and start all over again and I also made an Office repair but nothing helps. It looks like editing one of the ribbons toggles back the default in the other ribbon.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-07-09T13:40:51+00:00

    I rely on Quick Steps for productivity. With the additional ribbon items, I can't just click on my Quick Steps! This is a MAJOR productivity issue. Outlook365 is ancient, and hasn't had any significant UI improvement in years. It can't even remember my calendar view. Outlook365 doesn't have email reminders or duplicate reminders, but the web version does. It also can't manage a Google calendar very well (no reminders.)

    Unfortunately, there are no competing desktop calendar products. So we're stuck with it until you get VERY comfortable with the web version, but that doesn't have as useful reminders and snooze options. As it is, I have to use three apps on my Android phone to get the functionality I need from email and calendars.

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  2. Anonymous
    2024-07-03T16:15:11+00:00

    I have the exact same problem. And your answer is that it is designed to be that way? What kind of nonsense is that, that you designed a customization feature to break, to not work, on purpose.

    This is just absurd.

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  3. Anonymous
    2024-06-18T11:48:45+00:00

    No, I'm convinced that is not a bug but rather just another "feature" designed push users into using MS apps and addons that they don't want and have already deleted on their ribbon. The constant ribbon reshuffling was most likely a marketing, not technical, decision.

    I have already given up trying to find a fix or a workaround that works correctly all the time.

    **** YOU MICROSOFT!

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  4. Anonymous
    2024-06-18T05:21:40+00:00

    Hello

    My Outlook 365 Microsoft® Outlook® for Microsoft 365 MSO (Version 2405 Build 16.0.17628.20006) 64-bit / Session ID: 78469F11-6493-47B8-AEDF-77034691DE71, are recently behaving silly. I modify the RIBBON in Outlook main tab, or ribbon for email or for contact to SUIT my purpose. It stays so for a while, 5 min or 2 days, not possible to say as it change when ever the H... it want back to default.

    I have EXP{ORTED 3 different ribbions in a location on my Cdrive, 1 for OUtlook main, 1 for Email and 1 for contacts, When even it changes, i IMPORT the exported setting and it works well for as i said, 5 minutes or 2 days. ALL three are same same, changes to default on their OWN.

    Please send a FIX for this issus as it is increasingly ANNOYING.
    Leif

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  5. Anonymous
    2024-02-14T15:57:38+00:00

    in my case the registry hack to remove Quick Steps from the ribbon did NOT prevent otheer ribbon changes.

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