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In my Outlook (updated Office 365 ClickToRun with Exchange On-line) there are newer ribbon groups I don't have any use for.
New groups (OneNote, 1-click actions, My templates and Add-In) are in the Home- and Message-ribbons.
I've edited the ribbons but as soon I edit f.i. the Home ribbon, the groups are restored back in the Message ribbon. If I edit the Message ribbon, the groups are again restored in the Home ribbon.
I've tried resetting the ribbons and start all over again and I also made an Office repair but nothing helps. It looks like editing one of the ribbons toggles back the default in the other ribbon.
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have the exact same problem. And your answer is that it is designed to be that way? What kind of nonsense is that, that you designed a customization feature to break, to not work, on purpose.
This is just absurd.
This is the garbage that keeps coming back when I remove it... And, when it does it scrunches up stuff that I use all the time so it's hard to get to.
This design is absolutely absurd. It just goes to show you that this program should go back to alpha and only released again when this design model is converted to one that everyone will want to use. By allowing people to change a setting, yet the program will not keep the changes it a design flaw. Maybe the design team needs an actual manager that works. Please fix this problem immediately.
"Phasing out the desktop version of Outlook will not fly with enterprise users."
They are thinking of doing that? Oh heck no! I have several shared mailboxes I use and organize and being forced to do it on the web will be a deal breaker.
Hello Mats Samuelsson,
Good day! Thanks for posting in Microsoft Community. We are happy to assist you.
I understand Outlook keeps resetting the home ribbon to default settings after removing some of the ribbon groups such as OneNote and My Templates add-in.
After through research and consultations it has been concluded that the feature you are inquiring about is a product design. However, thank you so much for bringing this to our attention, your suggestion is very helpful, and I believe it could make the use of Outlook even better. We will surely raise your concerns to our Product Development Team and hopefully this can be included in the future updates.
In the meantime, please provide feedback on this feature request by creating a new post in the Feedback Portal at Outlook · Community (microsoft.com). Our Product Development Team is committed to enhancing the customer experience by continually examining suggestions to include in the design and development of future product upgrades based on your suggestions. Hopefully, your suggestion will help many users in the future.
Thank you for your time and understanding. For other questions, feel free to add your post in the Microsoft Community.
Stay safe and healthy.
Sincerely,
Simbarashe | Microsoft Community Moderator