How to permanently show Folder pane

Anonymous
2023-01-11T17:44:51+00:00

Suddenly today my folder pane is hidden by default. I have not changed any settings. I can go to View>Layout>Folder pane>Show and it will pop up but it will disappear if I click anywhere but the folder pane. I need to see the folder pane all the time. How can I change this? (And why did it change itself?)

https://outlook.office365.com/mail/ via work email

Outlook | Web | Outlook on the web for business | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

98 answers

Sort by: Newest
  1. Anonymous
    2023-05-03T00:24:27+00:00

    This is the totally useless fix Microsoft posts:

    SOLUTIONS

    1. Sign out of Outlook.com
    2. Clear your browser cache. Learn how to do that for Edge, Chrome, Firefox or Safari.
    3. Close all browser tabs and windows.
    4. Sign in again at www.outlook.com.

    **Tips:**When viewing on a small screen, you may still need to:

    1. Maximize your browser window, or scroll left to view the folder list.
    2. Expand the folder pane only when you need it. Select the three line icon 3 line icon in outlook.com in the left side bar to show or hide folders.
    3. Open your layout settings and select Hide reading pane then Save. This will give the screen more space to show the folders.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-05-03T00:14:40+00:00

    Same problem here using Firefox. Yes, I have cleared cache! It's infuriating that these glitches keep happening in Outlook. Microsoft should be the one fixing these errors.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-04-20T15:23:41+00:00

    Thank you !!!! That Toggle left pane under home worked!!!!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2023-04-16T01:50:49+00:00

    Yes, thank you, Luiz, changing my Zoom level to 90% fixed it! You've save me a ton of frustration.

    Sure.

    I’m no tech geek, but it amazes me how many times people like us get the run around from the Microsoft people, then our problem remains unsolved, then only when some amateur like me or you figures something out and posts it that we get to fix it.

    Amazing.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2023-04-15T21:35:52+00:00

    Yes, thank you, Luiz, changing my Zoom level to 90% fixed it! You've save me a ton of frustration.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments