Outlook signature no longer able to be edited

Anonymous
2022-11-30T15:16:13+00:00

I currently have several signature saved and they still show up as an option to use. However, if I go to edit any of them, one one comes up as an option to edit. The other signatures that I can use no longer are in the list. I would usually have about 20+ to choose from and edit. It is only showing my default signature

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-11-14T00:58:24+00:00

    I had the same problem, and found that you need to change the email account to "Signatures on this device" to see the rest of them.

    Image

    You are a lifesaver!!!

    I've been complaining about that for months!!

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  2. Anonymous
    2023-10-21T06:16:51+00:00

    I had the same problem, and found that you need to change the email account to "Signatures on this device" to see the rest of them.

    Image

    MarieB315's helpful instruction above solved it for me. Unlike others, I didn't have any problem with editing and saving the signatures on my device (PC).

    What was still annoying, however, was that most of my signatures were on the device, but a couple of them (default plus another I had added) were on 365. In case it helps anyone, here is how to solve that problem. It is a bit laborious, but worth it for long-term ease of use:

    1. Go to 'Signatures on this device'. Select the signature that you want to copy to 365. Then copy the TEXT of the signature.
    2. Switch back to signatures on your email account. Select 'New' signature and give it a name. Note that the name must be different from the source signature on your device; otherwise, you'll get an alert that 'signature already exists'. I simply added '(1)' to the new signature names, eg: Gordon professional (1). Then paste in the text of the signature from your clipboard, and hit save. Done!
    3. Repeat this process for each signature you want to transfer across to 365.
    4. Once you are finished, you will have a number of duplicate signatures showing in Outlook. To get rid of the duplicates, go back to 'Signatures on this device' and delete all of the signatures you have copied across. To tidy up further, you can then go back to your email account signatures and rename them to the original name. Now you have all your signatures in one place, accessible and editable right away.

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  3. Anonymous
    2023-10-19T21:48:11+00:00

    If anyone else was having trouble with this it could be as simple as clicking the drop down beside email account and clicking signatures on this device.

    That's what it was for me!

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  4. Anonymous
    2023-10-04T18:16:36+00:00

    Thanks for your help. As usual, Microsoft was useless. Your post gave an easy fix.

    Much appreciated.

    Scott

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  5. Anonymous
    2023-09-26T16:14:17+00:00

    I have the same problem. I tried disabling the remote setting, but when I choose 'signatures on this device' and I see the list, selecting them to edit doesn't work. Outlook appears to be trying some remote connection and failing. After several tries Outlook just dies. Not good.

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