Can't print multiple emails at once on Outlook client anymore

Anonymous
2023-07-25T13:01:26+00:00

I downloaded the desktop client just so I can print multiple emails at once. It worked last week, but now I can't do it.

On a Mac it's Command then highlight the emails File -> Print. The "Print" isn't lit up anymore.

Any help appreciated!

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2023-07-25T14:15:33+00:00

    Hi Larry, I'm Yogita, Microsoft expert and a Microsoft user like you. I am happy to help you today.

    In Outlook application , you can print an email via hold down the Ctrl key and select the emails in message list, then click File->Print

    Let me know if its work for you.

    Thank you.

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  2. Anonymous
    2023-07-25T15:33:01+00:00

    Hi, Yogita. Thank you for responding.

    Holding down the Control key on a Mac is the same as a right click.

    I have screenshot below of what I'm seeing when the emails are highlighted and I try to print. Again, this worked last week. But not now.

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  3. Anonymous
    2023-07-25T15:53:30+00:00

    Hi Lary,

    Thank you for reaching back to me. I appreciate your patience

    Please try below troubleshooting steps

    1. On your Mac, choose Apple menu > System Settings
    2. Then click Printers & Scanners in the sidebar. (You may need to scroll down.)
    3. Control-click the printer in the Printers list on the right, then choose Reset Printing System.

    4.If you are using the latest version of the safari browser, try to clear the browser cache and history or use other browsers and check if it helps resolve the issue.

    Also please check below link for mac troubleshooting

    https://support.apple.com/en-in/guide/mac-help/...

    Let me know if its work or not for you.

    Thank you.

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  4. Anonymous
    2023-07-26T12:51:25+00:00

    I went through the trouble shooting steps but printing multiple emails at one time is still not and option. Like I said, it worked last week. Were there changes over the weekend?

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  5. Anonymous
    2023-07-26T14:07:34+00:00

    Hi Larry,

    I appreciate your effort and patience. Thank you for reaching back to me.

    Can you please try to modify or change the printer settings on your Mac device? Please try to follow the below procedure and select printing Preferences - Mac.

    1. In the Apple menu or the Dock, select System Preferences.
    2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies.
    3. Select Driver or Options.
    4. Select any of the available printing preferences.
    5. Click OK.

    Let me know if above steps work for you or not. I am happy to help you.

    Thank you.

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