Outlook MAC search not working on Monterey

Anonymous
2021-11-11T08:07:33+00:00

I have a new MBP M1, with fresh Monterey. I moved my data with the assistant from the old MBP, I have all the letters in Outlook (v15.46), but search in Outlook not works, it gives a "No results found" message in all folders. Old methods for reindex Spotlight is not working (eg. add and remove Main Profile to Spotlight). How can I solve this problem? Thanks

Today I deleted the Main Profile, remove all mail accounts, and made a new profile, and add a mail address. But the search still not works.

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2022-06-23T13:55:27+00:00

    Thank you very much !!

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  2. Anonymous
    2022-07-16T02:10:32+00:00

    If you need Legacy Outlook for Gmail or other accounts unfriendly to new version:

    As another friend said: re-index the whole drive. It's simple and works. Just drag Macintosh HD to the Spotlight exclusion privacy tab. Quit SysPref. Restart. Remove from exclusion. Restart computer.

    I can't believe this is a 'thing.' The problem is Outlook seemingly needs a clean handshake to the overall Spotlight index or it doesn't make the leap. So silly, as it a simple algorithm to look for sort/hierarchy discrepancies...have the Spotlight/Outlook search algorithms for mail entries match. Either Apple/MSFT isn't allowing this to occur by default based on versions of OS or Outlook.

    Good news? Problem solved...for now. Until a new update breaks it again, Then re-run the steps above.

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  3. Anonymous
    2022-07-16T19:22:02+00:00

    So what fixed it for me, is something someone suggested several pages ago. I dragged the main disk icon to the Privacy tab in spotlight, closed the preferences window, opened it again and then removed the disk from there. After that it started to index and within about 30 mins to an hour I was getting SOME search responses and the next morning it was working perfectly.

    I had previously tried just moving the profile folder, but that did not work. I can only guess that there are files somewhere else in the disk that needed indexing.

    So the trick, for me, was to have spotlight reindex the whole disk.

    And now I have search results in Outlook in Mac Monterey

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  4. Anonymous
    2022-07-19T16:00:36+00:00

    Thank you very much Paul.

    The same method worked for me : re-index the whole drive resolved the problem ;)

    have a nice day

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  5. Anonymous
    2022-07-20T09:39:31+00:00

    So what fixed it for me, is something someone suggested several pages ago. I dragged the main disk icon to the Privacy tab in spotlight, closed the preferences window, opened it again and then removed the disk from there. After that it started to index and within about 30 mins to an hour I was getting SOME search responses and the next morning it was working perfectly.

    I had previously tried just moving the profile folder, but that did not work. I can only guess that there are files somewhere else in the disk that needed indexing.

    So the trick, for me, was to have spotlight reindex the whole disk.

    And now I have search results in Outlook in Mac Monterey

    I'd be really grateful for your help.

    You say:

    • I dragged the main disk icon (what's that? where?)
    • to the Privacy tab in spotlight (what's that? where?),
    • closed the preferences window, opened it again and then removed the disk from there (I don't understand, "removed the disk"? please could you help me on this one).

    I am SO angry. I spend a fortune on a new macbook with Monterey 12.3, I pay for Outlook for Mac 16.63, and I expect these things to work. I'm a normal, working, intelligent person but not a tekkie. Why should I have to waste my valuable time resolving these issue?

    So grateful for an idiots guide on how to resolve this one. I really need to be able to search in Outlook to find emails quickly.

    Thanks a million!!!

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