Outlook MAC search not working on Monterey

Anonymous
2021-11-11T08:07:33+00:00

I have a new MBP M1, with fresh Monterey. I moved my data with the assistant from the old MBP, I have all the letters in Outlook (v15.46), but search in Outlook not works, it gives a "No results found" message in all folders. Old methods for reindex Spotlight is not working (eg. add and remove Main Profile to Spotlight). How can I solve this problem? Thanks

Today I deleted the Main Profile, remove all mail accounts, and made a new profile, and add a mail address. But the search still not works.

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2022-01-04T23:56:04+00:00

    This worked for me. There's a "New Outlook" switch up on top blue bar to the right, once I turned that "on", it asked to restart Outlook, and the search bar was much bigger in the middle of blue bar, and started working fine!

    I had the problem with Outlook 2021 (office 365 app) on Mac OSX Monterey v12.1. Hope this helps others as well.

    Thanks!

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  2. Anonymous
    2022-01-04T05:34:51+00:00

    HERE IS THE SOLUTION THAT WORKED FOR ME THAT I GOT FROM MS:

    We need to delete the Gmail account and re-add it back. So please follow the steps below:

    1. Navigate to Outlook menu bar at the top of the screen
    2. Click on "Tools" -- "Accounts" and click on the '-' sign towards bottom left and when prompted, click on Remove from All Devices.
    3. Click on the "+" sign
    4. Type in the email address and click on "Continue"
    5. Click on the "Not (Google/Yahoo/iCloud/IMAP)?" on the top right of the next window which appears
    6. Toggle the switch next to "Sync with Microsoft Cloud", so it turns to gray from blue
    7. After which, select "IMAP"
    8. Type in your password for the email account
    9. Click on "Add Account"

    You can refer the link below for more information:

    https://support.microsoft.com/en-us/office/add-email-accounts-in-outlook-for-mac-using-microsoft-cloud-6eba6aa5-3e23-45b3-aba1-bceb41aba78e?

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  3. Anonymous
    2022-01-04T01:28:00+00:00

    MS just informed me that they do not have a fix for the address book issue yet. Can you believe it?

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  4. Anonymous
    2021-12-28T18:10:09+00:00

    I have the same problem, outlook not searching

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  5. Anonymous
    2021-12-21T22:14:26+00:00

    in outlook menu choose help - connect to customer service (maybe my translation is not full correct). please everybody write to the customer service, let them see that this is a critical problem for many users

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