Outlook MAC search not working on Monterey

Anonymous
2021-11-11T08:07:33+00:00

I have a new MBP M1, with fresh Monterey. I moved my data with the assistant from the old MBP, I have all the letters in Outlook (v15.46), but search in Outlook not works, it gives a "No results found" message in all folders. Old methods for reindex Spotlight is not working (eg. add and remove Main Profile to Spotlight). How can I solve this problem? Thanks

Today I deleted the Main Profile, remove all mail accounts, and made a new profile, and add a mail address. But the search still not works.

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2022-05-30T15:49:22+00:00

    Good to hear that at least Outlook is back for you.

    For Mail, I'll assume this is checked:

    Here's something else...

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  2. Anonymous
    2022-05-28T01:38:20+00:00

    That's great that you found your own pixie dust! The ol' Restart can do good things. Yes, it goes up and down. Good that you can leave overnight. Hoping all comes back tomorrow!! *Also, no it didn't disappear from its location when I dragged it into the Privacy area. Sending Tinker Bell your way.=)

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  3. Anonymous
    2022-05-28T00:37:27+00:00

    Follow up from the post above - I carried your pixie dust to a farther extreme and restarted the computer after I added the Outlook Profile folder to the Spotlight/Privacy box before I tried deleting it. This seemed to do the trick...I can now see mdworker process taking up anywhere from 0-12% of my CPU. But there are clearly times when it goes from a high % CPU usage to nothing. I'll follow your lead and let it run overnight. Like you, I have 15+ years of emails for it to sort through.

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  4. Anonymous
    2022-05-28T00:29:13+00:00

    Lucy,

    Thanks for your response. This information is super helpful. By checking Activity Monitor it told me that I'm not re-indexing anything. I tried your pixie dust of restarting System Prefs before deleting the Outlook Profile folder, but no luck. Out of curiosity, when you dragged and dropped the Outlook Profile folder into Spotlight/Privacy, did it disappear from the Outlook folder where it was originally located? Mine doesn't, it just seems to copy the folder into the Privacy box. Can't for the life of me tell what I'm missing!

    Thanks so much.

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  5. Anonymous
    2022-05-28T00:09:34+00:00

    Hi Jankowsky,

    I let it work overnight (I've got 20 years of messages), so not sure how long it actually was. I tested it in the morning and all was back to normal. Although I didn't recheck the below areas to see it was still going.

    Here's how I could tell that it was indexing... I clicked the Spotlight Search icon (top right corner) and typed in random text. I saw the 'Indexing...' process bar running as the below example.

    There's also another way to check if Indexing is working... Open Activity Monitor (Utilities Folder). Look at the '% CPU' column (it should be in descending order), to the left of it there should be a 'Process Name' called 'mdworker' (metadata server worker) taking up a relatively high percentage of CPU. It'll go up and down percentage wise.

    *Some pixie dust I used to ensure the plus/minus to Privacy worked... after I added the Main Folder to Privacy, I closed the System Preferences then reopened it to delete it. =)

    I hope this helps.

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