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In the latest update of Outlook for Mac I can no longer see a count of the number of emails in my inbox. Is there a way to get it back?
Using older versions of Outlook for Mac for personal email and calendar
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Apparently my Outlook for Mac behaves differently than yours. On the toolbar on the left I notice, in blue, the number of new emails in my Inbox. When I hover over the word, it then tells me the total of all emails in my Inbox.
Hover over Inbox or right click shows you the total open e-mails in your inbox !
This is a ridiculous oversight - now I can only use the classic version, since the new is useless without the inbox tally.
Do better, Microsoft - do better.
I don't think this is quite true...
It seems that the contents of the inbox are lazy-loaded and it's only showing the number of emails that have currently been loaded - not the total number in the inbox
For example:
I have an inbox "On My Computer" where the tooltip says "0 items"
I click on the inbox, and some emails appear
The tooltip now says "25 items"
I scroll down the list of emails, forcing a load, and the number reported in the tooltip increases as more items are loaded
Exactly. This is NOT fixed. This is a lazy band-aid approach. It only counts 1,000 pre-loaded emails for each folder. So if you have 2,000, 5,000, 10,000, or even 20,000 emails in a folder… you could be scrolling down for a LONG time to load all the emails to get an actual item count. I’ve been at my job for 10+ years now… so that’s just not going to work. Then if you close Outlook… you’ll have to scroll/load them all over again to see the true count again (just as I expected).
I’m sticking with the Legacy version until I’m forced to switch. Microtrash never fails to deliver subpar updates. Which is the reason I switched to a Mac to begin with.
P.S. How about the missing option/dialogue to stop auto-saving cancelled blank messages in “Drafts”? What about the lack of a connection status indicator? The miniature, lackluster side panel for Calendars, To-Dos, Notes, etc?
Those are just from an hour of trying out the “New Outlook” version yet again - HOPING it would be better by now. It’s simply not.
Just made the move from PC to Mac after 20+ years and this makes me miss the PC already. Please add this simple, but incredibly useful, function back.