Inbox Email Count in New Outlook for Mac

Anonymous
2020-10-23T18:00:34+00:00

In the latest update of Outlook for Mac I can no longer see a count of the number of emails in my inbox.  Is there a way to get it back?

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2022-11-29T20:50:15+00:00

    Don't judge me by the number of messages in my InBox. It is just how I roll.

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  2. Anonymous
    2022-11-29T20:48:48+00:00

    Here is a screen capture (Mac).

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  3. Anonymous
    2022-11-29T19:36:43+00:00

    Here is the message count workaround I use on the Mac:

    In the "New" Outlook ...

    1. In the left panel, select the Inbox, or any other folder that you want to see a full message count (read and unread).
    2. Click anywhere in the message list area and Select All (command-A on a Mac).
    3. The message window will now display an envelope graphic with "XX conversations selected".

    This gives you the message count for the folder selected.

    FYI. Why Microsoft labels them as "Conversations" instead of Messages is beyond me. If you view your messages as "Show as Conversations" the count is actually the number of grouped conversations, not the number of all messages.

    You're welcome.

    Cindy what is the message window? Nothing changes when I select all, there is no envelope graphic anywhere, can you paste a print screen?

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  4. Anonymous
    2022-11-29T19:28:18+00:00

    Here is the message count workaround I use on the Mac:

    In the "New" Outlook ...

    1. In the left panel, select the Inbox, or any other folder that you want to see a full message count (read and unread).
    2. Click anywhere in the message list area and Select All (command-A on a Mac).
    3. The message window will now display an envelope graphic with "XX conversations selected".

    This gives you the message count for the folder selected.

    FYI. Why Microsoft labels them as "Conversations" instead of Messages is beyond me. If you view your messages as "Show as Conversations" the count is actually the number of grouped conversations, not the number of all messages.

    You're welcome.

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  5. Anonymous
    2022-11-29T17:31:13+00:00

    Thanks Mike - there is a mix of Read and Unread items in my Inbox, so marking all unread, then marking all as read will change that. I suppose I can resort to keeping a tally sheet with pencil and paper ... or hire an Intern to count the e-mails at the end of each day. Isn't one of the purposes of software to automate trivial tasks? It's clear Microsoft isn't listening or doesn't care. And they probably won't as long as they don't perceive this issue as costing them revenue. Those ads over on the right -> for Microsoft 365 ... I'm not buying!

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