Inbox Email Count in New Outlook for Mac

Anonymous
2020-10-23T18:00:34+00:00

In the latest update of Outlook for Mac I can no longer see a count of the number of emails in my inbox.  Is there a way to get it back?

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2023-07-05T02:33:12+00:00

    This is a pretty useful feature (and standard fare) for an email client. Please restore!

    The TOTAL ITEM COUNT of a folder is BACK ...

    You can now see the total number of items in a folder by hovering or right-clicking on the folder name.

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  2. Anonymous
    2023-07-03T06:53:08+00:00

    This is a pretty useful feature (and standard fare) for an email client. Please restore!

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  3. Anonymous
    2023-06-09T22:35:31+00:00

    Agreed, this is not a fix. This shows how many conversations I have in my Inbox - not how many emails. If I got to Outlook on the web, and go to Settings > View All Outlook Settings > General > Storage the number is much higher because it shows total emails instead of conversations.

    For example my Inbox hover shows I have 971 items. While the Storage view says I have1,371 messages.

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  4. Anonymous
    2023-06-09T15:12:37+00:00

    This isn't a fix. It's slow and clunky and not reliable. I have over 2000 items in my inbox and some other folders and it's only counting up to 1033.

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  5. Anonymous
    2023-06-09T13:12:28+00:00

    For those who haven't see the fix ...

    "Microsoft has responded (after 2½ years and 763+ complaints and requests from Mac users) with a fix for the missing Inbox Email Count in New Outlook for Mac. Some of you may have already stumbled upon it …

    If you hover your mouse over a folder name (including the inbox), it will tell you total emails in that folder.

    (Don't judge me by my inbox item count.)

    FYI: I am on a MacBook Pro (16-inch, 2019), Ventura 13.4 using Outlook for Mac, v 16.73.2 (New Outlook).

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