Outlook Horizontal Line is not a full line and is inserted centered- office build 1912

Anonymous
2020-01-15T18:05:29+00:00

Outlook Horizontal Line is not a full line and is inserted centered in the body of the email.  First noticed on Version 1912 Build 1235.20288.  Looking for a fix.  Anybody else seeing this issue?

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2020-01-21T15:32:06+00:00

    Thank you. We have exactly the same issue. Please update us as soon as possible.

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  2. Anonymous
    2020-01-21T16:34:42+00:00

    Same problem here, started with Version 1912.

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  3. Anonymous
    2020-01-22T08:42:54+00:00

    Same issue here too! 

    Need an urgent fix please as it's affecting the way we work! 

    Thanks.

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  4. Anonymous
    2020-01-23T12:18:59+00:00

    Come on Microsoft, please fix this urgently! Many businesses have had their Email Signatures broken!

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  5. Anonymous
    2020-01-23T22:05:40+00:00

    Hi all,

    Just wanted to update that support has escalated a bug to the Outlook Team to request a fix for this issue.  From what we can see the issue started with Version 1912 Build 12325.20288.  Rolling back to 1911 (16.0.12228.20332) fixes the issue (even for existing emails).  I will post back when we have an update on fix status.

    In case you need to validate the issue you could revert the Office version.  This KB explains how to revert Office to an earlier version, https://support.microsoft.com/en-us/help/2770432.

    These steps should also work but we should use the KB steps as the official supported way to revert.

    Open a Command Prompt and run the following two commands one after the other (Press Enter after typing each line)

    cd %programfiles%\Common Files\Microsoft Shared\ClickToRun 

    officec2rclient.exe /update user updatetoversion=16.0.12228.20332

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    2 people found this answer helpful.
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