Meeting Owner - Series Deleted from my Calendar, but not Other Calendars

Anonymous
2021-10-29T18:36:38+00:00

Hello,

I am having issues with one of the meeting invites I own. We host a full-team meeting for ~300 people on my team, and I am the Outlook owner of this meeting. Somehow, this meeting was deleted off my calendar, but not from others' calendars on my team. I got it back from my sent/deleted folders, however, now I cannot edit the invite. There are wrong dates reflected in the series and I need to either update it, or delete the series for my team altogether, but I am not able to.

With 300 on the team, I am not able to just blast out an email and tell them to disregard the other thread - it always results in confusion and frustration with that many people.

Any thoughts?

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2021-11-03T19:14:38+00:00

    Hi,

    Below is an example of my calendar with the deleted meeting (even though I am the Organizer), vs. one of the participant's calendar. This is how it is on all of the participant calendars. It seems to be a glitch.

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  2. Anonymous
    2021-11-04T18:01:44+00:00

    Hello,

    We already tested it tried to reproduce your situation. And you are correct, if you have deleted the the calendar, you won't see it anymore but participants' calendar still can see the meeting in their calendar until they open it, it should shows that the meeting has cancelled, further they also should will receive a email about cancellation. This deleted meeting still "exist" until attendees delete it manually.

    Kind Regards,

    Tommy

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  3. Anonymous
    2021-11-04T18:24:19+00:00

    Hi,

    This is what SHOULD happen, but it didn't... When the participants open the meeting invite, it is still active for them and has no indication of cancelled; I can have someone pull a screenshot if you would like. They also did not receive a meeting cancellation email.

    Thanks,

    Sydney

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  4. Anonymous
    2021-11-05T17:53:10+00:00

    Hello SydenyKneller,

    Based on your initial post, you find this calendar in deleted item, we tried it, if you have cancelled a meeting then it will move it to the Deleted Items in Outlook. Since meeting has deleted recipients will receive a cancellation like these screenshots show:

    Further, even the meeting organizer move it back to inbox folder, recipients still will see this meeting has cancelled, therefore we suggest you create a new meeting. Meanwhile, may I carefully request you provide the participants’ screenshots in your end? Further, if you are not available to edit it, we kindly suggest you create a new meeting again.

    Your understanding and co-operation will greatly appreciate.

    Kind Regards,

    Tommy

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  5. Anonymous
    2021-11-05T18:56:23+00:00

    Hi,

    I don't think you're following what I am saying. Yes, this was deleted from MY calendar as the meeting organizer, and YES, it SHOULD have sent out a cancellation to the participants, however, it did NOT. It still shows as an active thread - we even held a meeting today ON that meeting thread that SHOULD have shown as cancelled. I took a poll during the meeting, and 100% of meeting participants are still showing it as an active thread (NEVER received ANYTHING that indicated the meeting was cancelled). I cannot edit the meeting since it was cancelled from my calendar - this seems to be a glitch.

    Screenshot of the active meeting from one of my participant's calendars is attached (this screenshot was taken after the meeting SHOULD have been cancelled).

    I can send another invite, however, there will then be 2 active meeting series for the exact same meeting, causing major confusion across a large team.

    Thanks,

    Sydney

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