Meeting Owner - Series Deleted from my Calendar, but not Other Calendars

Anonymous
2021-10-29T18:36:38+00:00

Hello,

I am having issues with one of the meeting invites I own. We host a full-team meeting for ~300 people on my team, and I am the Outlook owner of this meeting. Somehow, this meeting was deleted off my calendar, but not from others' calendars on my team. I got it back from my sent/deleted folders, however, now I cannot edit the invite. There are wrong dates reflected in the series and I need to either update it, or delete the series for my team altogether, but I am not able to.

With 300 on the team, I am not able to just blast out an email and tell them to disregard the other thread - it always results in confusion and frustration with that many people.

Any thoughts?

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2021-11-30T23:59:29+00:00

    Hi there

    Thanks for the response. My account wont allow me to create a case for some reason and the customer service phone number hung up on me because of my account type. Am I missing something? How can I get in touch with customer service?

    Best

    Monique

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  2. Anonymous
    2021-11-30T09:15:05+00:00

    Hello,

    Your situation might be happening different parts. To avoiding misunderstand and confusing behavior meanwhile follow the Community policy, we encourage you create a case then our agents gonna help you to figure your question out.

    Thanks for your co-operation and understanding, we will highly appreciate it.

    Best Regards,

    Tommy

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  3. Anonymous
    2021-11-29T23:01:38+00:00

    Hi there,

    I am having the same issue as this original thread. The meeting was deleted from my calendar as the organizer, but not attendees. It was not cancelled as I am still receiving acceptances/decline notifications. This is the second time this has happened on my Outlook. Please advise as I need to make changes to this invitation.

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  4. Anonymous
    2021-11-06T15:01:28+00:00

    Hello,

    Thanks for posting these information again, for better to solve your issue, we need to collect your account information who as the meeting organizer. To avoid your account information expose, we will collect your account information via Private Message.

    Kind Regards,

    Tommy

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  5. Anonymous
    2021-11-05T18:56:23+00:00

    Hi,

    I don't think you're following what I am saying. Yes, this was deleted from MY calendar as the meeting organizer, and YES, it SHOULD have sent out a cancellation to the participants, however, it did NOT. It still shows as an active thread - we even held a meeting today ON that meeting thread that SHOULD have shown as cancelled. I took a poll during the meeting, and 100% of meeting participants are still showing it as an active thread (NEVER received ANYTHING that indicated the meeting was cancelled). I cannot edit the meeting since it was cancelled from my calendar - this seems to be a glitch.

    Screenshot of the active meeting from one of my participant's calendars is attached (this screenshot was taken after the meeting SHOULD have been cancelled).

    I can send another invite, however, there will then be 2 active meeting series for the exact same meeting, causing major confusion across a large team.

    Thanks,

    Sydney

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