Outlook opens, then immediately closes

Anonymous
2020-02-17T20:15:32+00:00

I just tried to update my dell desktop to Office 365, and now when i try to open Outlook, it immediately shuts down. clicking the outlook icon brings up https://outlook.live.com/mail/inbox but i don't want that. I want my traditional outlook. Help?

Outlook | Windows | Classic Outlook for Windows | For home

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Monkey57 3,535 Reputation points
2020-07-15T17:45:38+00:00

in the "Type here to search" box on the Task Bar type > cmd   >choose run as an administrator.. paste the commands into Command Prompt box.

Hit the enter key on the keyboard after pasting each command line.

cd "C:\Program Files\Common Files\microsoft shared\ClickToRun"

and then

officec2rclient.exe /update user updatetoversion=16.0.12827.20470

UPDATE:

Do nothing, wait.   See:

https://support.microsoft.com/en-us/office/active-investigation-into-outlook-crashing-on-launch-9c59ad4b-813c-432a-afdc-f14717a4528d?ui=en-us&rs=en-us&ad=us

Microsoft is automatically propagating a fix.....  I am seeing it automatically patch some of my clients i had not fixed yet, that complained earlier..

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  1. Anonymous
    2020-07-15T17:47:16+00:00

    Same problem here. tried MS Support and recovery assistant, nothing.

    tried the profile thing on control panel - mail, nothing.

    tried running on safe mode, nothing.

    Please HELP!

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  2. Anonymous
    2020-07-15T17:47:50+00:00

    Same issue here happened about 18.30 uk   office 2016. everything works except outlook which closes a few seconds after opening

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  3. Anonymous
    2020-07-15T17:48:54+00:00

    Have tried everything suggested.

    Running Office2019 Pro stand alone (NOT 365) version.

    Nothing has worked.

    Problem has not been fixed.

    All other Office 2019 programs work.

    Outlook does not... Opens for about 5 seconds then closes.

    Have you tried re-installing from the original Office 2019 media? That is what worked for me.

    Alan

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