Outlook opens, then immediately closes

Anonymous
2020-02-17T20:15:32+00:00

I just tried to update my dell desktop to Office 365, and now when i try to open Outlook, it immediately shuts down. clicking the outlook icon brings up https://outlook.live.com/mail/inbox but i don't want that. I want my traditional outlook. Help?

Outlook | Windows | Classic Outlook for Windows | For home

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Monkey57 3,535 Reputation points
2020-07-15T17:45:38+00:00

in the "Type here to search" box on the Task Bar type > cmd   >choose run as an administrator.. paste the commands into Command Prompt box.

Hit the enter key on the keyboard after pasting each command line.

cd "C:\Program Files\Common Files\microsoft shared\ClickToRun"

and then

officec2rclient.exe /update user updatetoversion=16.0.12827.20470

UPDATE:

Do nothing, wait.   See:

https://support.microsoft.com/en-us/office/active-investigation-into-outlook-crashing-on-launch-9c59ad4b-813c-432a-afdc-f14717a4528d?ui=en-us&rs=en-us&ad=us

Microsoft is automatically propagating a fix.....  I am seeing it automatically patch some of my clients i had not fixed yet, that complained earlier..

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  1. Anonymous
    2020-07-15T16:17:10+00:00

    Same here. Outlook was working yesterday but as of this morning, (July 15) it opens, then closes. If I try to open again, it asks me to choose a profile. If I do, it then closes. If I try a third time it pop a dialog asking if I'm having trouble and will open Outlook and offer to collect more information about the issue...then it closes about five seconds after clicking that button.

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  2. Anonymous
    2020-07-15T16:18:07+00:00

    Ugh, frustrating.  Same issue today (July 15).  Every microsoft application works fine (word, excel, pp, etc.) but, like everyone else, I try to open outlook and it opens and then closes a few seconds later.  The icon on the task bar also disappears.  Can someone from microsoft please tell us how to fix this issue?  Hard enough working from home!

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  3. Anonymous
    2020-07-15T16:20:01+00:00

    did not work

    Same issue

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