Outlook opens, then immediately closes

Anonymous
2020-02-17T20:15:32+00:00

I just tried to update my dell desktop to Office 365, and now when i try to open Outlook, it immediately shuts down. clicking the outlook icon brings up https://outlook.live.com/mail/inbox but i don't want that. I want my traditional outlook. Help?

Outlook | Windows | Classic Outlook for Windows | For home

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Monkey57 3,535 Reputation points
2020-07-15T17:45:38+00:00

in the "Type here to search" box on the Task Bar type > cmd   >choose run as an administrator.. paste the commands into Command Prompt box.

Hit the enter key on the keyboard after pasting each command line.

cd "C:\Program Files\Common Files\microsoft shared\ClickToRun"

and then

officec2rclient.exe /update user updatetoversion=16.0.12827.20470

UPDATE:

Do nothing, wait.   See:

https://support.microsoft.com/en-us/office/active-investigation-into-outlook-crashing-on-launch-9c59ad4b-813c-432a-afdc-f14717a4528d?ui=en-us&rs=en-us&ad=us

Microsoft is automatically propagating a fix.....  I am seeing it automatically patch some of my clients i had not fixed yet, that complained earlier..

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  1. Anonymous
    2020-07-15T15:55:04+00:00

    I am having the same issue.  I woke up this morning and had to do an update, then my computer restarted and Outlook opens than immediately closes.  Everything else works fine - Word, Excel, etc.  What do I need to do?

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  2. Anonymous
    2020-06-28T06:03:39+00:00

    Forgive my terminology - I'm not tech savvy - It's the profile automatically allocated to you when you subscribe to Office 365. It creates a default profile/email account. You will see it when you log in to 365 online. When you set up outlook on your desktop, and add an account it should automatically recognise and set you up with an inbox for that profile.  After that just add another account with your own email/domain. Hope that works.

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  3. Anonymous
    2020-06-19T14:32:48+00:00

    Dumitru_82, I have Windows 10 and MS Office 365.  Control Panel does not have a Mail option.

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