Outlook opens, then immediately closes

Anonymous
2020-02-17T20:15:32+00:00

I just tried to update my dell desktop to Office 365, and now when i try to open Outlook, it immediately shuts down. clicking the outlook icon brings up https://outlook.live.com/mail/inbox but i don't want that. I want my traditional outlook. Help?

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Monkey57 3,535 Reputation points
2020-07-15T17:45:38+00:00

in the "Type here to search" box on the Task Bar type > cmd   >choose run as an administrator.. paste the commands into Command Prompt box.

Hit the enter key on the keyboard after pasting each command line.

cd "C:\Program Files\Common Files\microsoft shared\ClickToRun"

and then

officec2rclient.exe /update user updatetoversion=16.0.12827.20470

UPDATE:

Do nothing, wait.   See:

https://support.microsoft.com/en-us/office/active-investigation-into-outlook-crashing-on-launch-9c59ad4b-813c-432a-afdc-f14717a4528d?ui=en-us&rs=en-us&ad=us

Microsoft is automatically propagating a fix.....  I am seeing it automatically patch some of my clients i had not fixed yet, that complained earlier..

Was this answer helpful?

70+ people found this answer helpful.
0 comments

288 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2020-07-15T16:03:57+00:00

    I am having the same issue.  Outlook opens then closes within a few seconds.  Everything worked fine last night, started Windows this morning, and Word, PowerPoint, and Excel all work as they did last night, but Outlook does not.  What changes did Microsoft push out last night?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-07-15T16:00:05+00:00

    Did anyone get to the bottom of this?? my laptop updated last night and now when i load up outlook it closes after about 5 seconds.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-07-15T15:59:46+00:00

    I'm having the same issues. Please help. 

    I uninstalled and Outlook keeps closing; all other Office programs seem to work find.

    Was this answer helpful?

    0 comments