Outlook opens, then immediately closes

Anonymous
2020-02-17T20:15:32+00:00

I just tried to update my dell desktop to Office 365, and now when i try to open Outlook, it immediately shuts down. clicking the outlook icon brings up https://outlook.live.com/mail/inbox but i don't want that. I want my traditional outlook. Help?

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Monkey57 3,535 Reputation points
2020-07-15T17:45:38+00:00

in the "Type here to search" box on the Task Bar type > cmd   >choose run as an administrator.. paste the commands into Command Prompt box.

Hit the enter key on the keyboard after pasting each command line.

cd "C:\Program Files\Common Files\microsoft shared\ClickToRun"

and then

officec2rclient.exe /update user updatetoversion=16.0.12827.20470

UPDATE:

Do nothing, wait.   See:

https://support.microsoft.com/en-us/office/active-investigation-into-outlook-crashing-on-launch-9c59ad4b-813c-432a-afdc-f14717a4528d?ui=en-us&rs=en-us&ad=us

Microsoft is automatically propagating a fix.....  I am seeing it automatically patch some of my clients i had not fixed yet, that complained earlier..

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  1. Monkey57 3,535 Reputation points
    2020-07-31T19:24:43+00:00

    Please consider making sure MFG, Windows, and Office updates are current, consider trying adwcleaner to see if malware is an issue.  The trending issue from the 7/15 regarding "Outlook opens, then immediately closes" was quickly resolved by Microsoft.  If the suggestions don't work, please consider starting a new questions.

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  2. Anonymous
    2020-07-31T19:12:44+00:00

    Does anyone know if this is resolved yet?  I have a user whose Outlook app opens in a tiny bar and says it's disconnected.  But Outlook closes before we can do anything - after just a few seconds.

    I haven't seen any any alerts come through for O365 global admins about the Outlook app not functioning.  Any updates anyone has would be appreciated!

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  3. Anonymous
    2020-07-26T04:15:54+00:00

    Please I want use Microsoft word 2013

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