Outlook opens, then immediately closes

Anonymous
2020-02-17T20:15:32+00:00

I just tried to update my dell desktop to Office 365, and now when i try to open Outlook, it immediately shuts down. clicking the outlook icon brings up https://outlook.live.com/mail/inbox but i don't want that. I want my traditional outlook. Help?

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Monkey57 3,535 Reputation points
2020-07-15T17:45:38+00:00

in the "Type here to search" box on the Task Bar type > cmd   >choose run as an administrator.. paste the commands into Command Prompt box.

Hit the enter key on the keyboard after pasting each command line.

cd "C:\Program Files\Common Files\microsoft shared\ClickToRun"

and then

officec2rclient.exe /update user updatetoversion=16.0.12827.20470

UPDATE:

Do nothing, wait.   See:

https://support.microsoft.com/en-us/office/active-investigation-into-outlook-crashing-on-launch-9c59ad4b-813c-432a-afdc-f14717a4528d?ui=en-us&rs=en-us&ad=us

Microsoft is automatically propagating a fix.....  I am seeing it automatically patch some of my clients i had not fixed yet, that complained earlier..

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  1. Anonymous
    2020-07-15T18:03:35+00:00

    Same issue. I deleted all the Outlook files and reinstalled several times in frustration beforeI saw this thread,  so cant use the 'load an older version' trick >:(. 

    Very annoying! Will have to wait for a fix.

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  2. Anonymous
    2020-07-15T18:02:40+00:00

    This fix works for the current problem, unfortunately it rolls back to a version of Outlook that had its own issues.  This version of Outlook has the error where when you use the search bar in outlook it can only search the emails local on the computer and not those stored on the exchange server.  Better than not having Outlook at all though I guess.

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  3. Anonymous
    2020-07-15T17:46:28+00:00

    Thank you!!!! Worked for me!

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