Outlook desktop client emails missing text in body

Anonymous
2021-05-11T19:46:55+00:00

I have Outlook downloaded from my Office 365 subscription and am running Outlook on a Windows 10 PC.

Today, around five hours after I started working, the text in the body of the email stopped showing, either all missing or just showing the first line.

When I look in the reading pane, all I see is "Hi Bee," and then nothing else. I have checked the emails on my iPhone 7 Outlook and Mail apps, and the body of the message is showing correctly.

I have disabled all COM Add-ins and I have run the full repair on the application, closed down the PC and restarted after a one minute break but still, it doesn't show correctly.

Any help gratefully received!

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2021-05-11T20:55:47+00:00

    @Bedo12 - Thank you! Worked great - I'm back in business.

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  2. Anonymous
    2021-05-11T20:55:06+00:00

    Bedo12, despite my concerns, this seems to have worked! Thanks. But yet again, note to MS: Please stop forcing updates that haven't been tested adequately! And kudos to this community.

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  3. Anonymous
    2021-05-11T20:54:18+00:00

    Worked.....Thanks

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  4. Anonymous
    2021-05-11T20:51:12+00:00

    This fixed the issue I was having. This happened sometime today and by rolling back it solved my issue to use Outlook again. Stop automatic updates whoever uses this fix to prevent it from coming.

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  5. Anonymous
    2021-05-11T20:47:24+00:00

    You Rock man!

    I had this issue with a very heavy email user and was banging y head on the desk thinking it was a one off issue.  I happened to talk to a friend in IT who mentioned they were dealing with a strange outlook issue.  It was the same one, once I realized it was happening more wide spread I found your answer here.  You saved us so much time and our sanity. 

    TYVM

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