Family Calendar Missing

Anonymous
2020-05-14T09:39:20+00:00

Hi.

My family and I have created a Microsoft family group. When clicking the 'plan family events' link in the family home page we are all taken to our personal calendars but there is no 'Family Calendar' under the 'Other Calendars' list. Can someone please suggest a cause of this issue and/or a remedy?

The family calendar has never been visible for any of us and we created the family group approx. 48 hours ago.

Thanks.

Ross

Outlook | Web | Outlook.com | Calendar

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  1. Anonymous
    2020-09-15T09:15:00+00:00

    Just noticed I'm having the same issue today! :(

    This is really bad... 

    "if it ain't broke - don't fix it"

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  2. Anonymous
    2020-09-15T01:32:09+00:00

    Very bad call from Microsoft.  Further to all this, I'm unable to install or open the Outlook app on my wives iPad due to it being a few years old, so she cant even see the family calendar.  

    My key takeaways from this Microsoft clusterf#$% is:

    1.  Unable to view Family Calendar on 3rd party apps which many users relied on

    2.  Unable to include Family Calendar on the Daily Agenda email

    3.  Unable to change the colour of the Family Calendar (minor issue...but still annoying)

    4.  Unable to receive notifications if someone add/changes an event in the family calendar

    All 4 of these points were functional until a month or two ago.

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  3. Anonymous
    2020-09-15T01:07:33+00:00

    So after chasing the Microsoft "Support" for almost a month here's the reply I got:

    "Thank you for reaching us - Technical support for Microsoft 365.

    We would like to inform you that the family group calendar only appears in Outlook.com and Outlook mobile. That is the reason why the family calendar is not shown on your downloaded Outlook app on desktop. 

    Here is the article for more reference (question "Can I see the family group calendar in other applications?"): https://support.microsoft.com/en-us/office/use-shared-family-calendars-in-outlook-com-7d21512a-eac5-4597-816b-6bf5ff8554ed#:~:text=%20Schedule%20an%20event%20on%20the%20family%20group,of%20the%20event%20and%20select%20Save.%20More%20

    If you have any question please contact us back any time. 

    Thank you and have a good and safe day!"

    Looks like I'm shifting to Google, this is ridiculous! They don't even know it was appearing in the desktop apps up to a couple of months back.

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  4. Anonymous
    2020-09-10T16:11:29+00:00

    Hi.

    My family and I have created a Microsoft family group. When clicking the 'plan family events' link in the family home page we are all taken to our personal calendars but there is no 'Family Calendar' under the 'Other Calendars' list. Can someone please suggest a cause of this issue and/or a remedy?

    The family calendar has never been visible for any of us and we created the family group approx. 48 hours ago.

    Thanks.

    Ross

    Same issue for our family starting today. Using that calendar for 2 years. Just disappeared

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  5. Anonymous
    2020-09-09T08:44:51+00:00

    I have now raised this as an issue on User Voice. It would be helpful if everyone with the problem upvoted the suggestion.

    It should be live later today on: https://outlook.uservoice.com/forums/910579-outlook-com-on-the-mobile-web/suggestions/41346613-re-instate-access-to-family-calendar-in-all-client

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