Family Calendar Missing

Anonymous
2020-05-14T09:39:20+00:00

Hi.

My family and I have created a Microsoft family group. When clicking the 'plan family events' link in the family home page we are all taken to our personal calendars but there is no 'Family Calendar' under the 'Other Calendars' list. Can someone please suggest a cause of this issue and/or a remedy?

The family calendar has never been visible for any of us and we created the family group approx. 48 hours ago.

Thanks.

Ross

Outlook | Web | Outlook.com | Calendar

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

92 answers

Sort by: Newest
  1. Anonymous
    2020-09-04T13:28:53+00:00

    Just to add my voice...I have exactly the same issue.

    Phil Bailey

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2020-09-04T10:57:39+00:00

    Same issue for us - we were happily using the family calendar on Windows desktop (using Outlook client and native calendar app), Android and Amazon Alexa. This switch which Microsoft didn't tell us about has caused the calendar to be invisible on all apart from Android using outlook app.

    It appears to be deliberate:

    https://support.microsoft.com/en-us/office/use-shared-family-calendars-in-outlook-com-7d21512a-eac5-4597-816b-6bf5ff8554ed?omkt=en-us&ui=en-us&rs=en-us&ad=us

    The key section is in the FAQs at the bottom:

    "Can I see the Family group calendar in other applications?

    No, the Family group calendar only appears in Outlook.com and Outlook mobile."

    So, looks like the calendar can't be seen from Outlook app, or from Microsoft native calendar application.

    I'm going to try the workaround of manual creating a shared family calendar, but this is very poor management Microsoft.

    It just baffles me why other MS apps - like Win 10 Calendar and Outlook - don't support this stuff. Now, my Outlook and Win 10 calendars are useless because they do not show the other 50% of my activities that are in the family calendar.

    Looks like we'll need to switch to Google Family Calendar or Apple's Family stuff. If we do that, then there's very little reason to maintain any Outlook.com/MS accounts. The only thing is XBOX, but maybe we'll go the Playstation route.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2020-09-04T09:46:14+00:00

    Same issue for us - we were happily using the family calendar on Windows desktop (using Outlook client and native calendar app), Android and Amazon Alexa. This switch which Microsoft didn't tell us about has caused the calendar to be invisible on all apart from Android using outlook app.

    It appears to be deliberate:

    https://support.microsoft.com/en-us/office/use-shared-family-calendars-in-outlook-com-7d21512a-eac5-4597-816b-6bf5ff8554ed?omkt=en-us&ui=en-us&rs=en-us&ad=us

    The key section is in the FAQs at the bottom:

    "Can I see the Family group calendar in other applications?

    No, the Family group calendar only appears in Outlook.com and Outlook mobile."

    So, looks like the calendar can't be seen from Outlook Desktop Client, or from Microsoft Windows native calendar application.

    I'm going to try the workaround of manual creating a shared family calendar, but this is very poor management Microsoft.

    <updated> I've now setup a calendar called Family and shared it with my family - this works well, and has some benefits over the previous setup (I can give the children edit access and we can edit the calendar from Outlook Client)

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-09-04T00:37:19+00:00

    Yeah.  Looks like the 'Family Calendar' has switched from being under 'My Calendars' which allowed it to be view on native iOS app, to 'Groups' which doesnt allow that.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2020-09-03T17:00:09+00:00

    Same with me, opened a ticket and linked the chat agent to this thread.  They say someone will get back with me within 24 hours...  we will see. Will report back if i hear anything.

    Was this answer helpful?

    0 comments No comments