I like the look of the new Outlook for Mac. But the functionality of the Calendar seems to have lost a lot of things compared to the old Outlook. I can't Option-drag a meeting to create a copy on another day or a new time (it's a standard way of doing things on a Mac and worked in the old Outlook) I can't drag an event to another calendar in the section at left to move this event to this calendar. When creating a new event, there's no option to change the reminder time for the event. I have to create the event, save it, open it again, go the event options, change the reminder and I still have to click on two buttons to save the change. Way too much trouble. Am I missing a magic option somewhere? I'm working from home on a Mac, connected to an enterprise version of O365 at my university.

All: Ironically, I needed to put this request into the New Outlook to get some attention paid to it from their Customer Service. Here's my chat transcript of that: https://answers.microsoft.com/en-us/msoffice/forum/all/option-drag-to-copy-an-event-in-the-new-outlook/c9629f42-3d1b-495e-843c-b594766d3fd3 What's going on with this feature? It appears that Shyamal had supplied a response on October 21, 2020, and never followed up on it even though many many requests have been asking for a status update. As a result, your adoption of the new Outlook for Mac has been hampered. In fact, I just went back to the old Outlook after not seeing this copy event feature. Can you pop into this thread and provide some kind (any kind) of response saying that you've listened and have progressed? July 27, 2021, 5:03 pm This is a prompt to visit this thread and provide a status for your customers. Thank you. July 27, 2021, 5:04 pm**Glenn Hello Glenn! For your security, please avoid sharing sensitive information like product keys, passwords and credit card information in this chat. Thank you for contacting Microsoft Outlook Support. My name is Keno. I am happy to help you with this issue today. Please be advised that this is an async chat system, it can take some time for us to get back to you. Thank you for being patient, I'm sorry that this is not currently available as yet. We've recently made it so customers can directly submit their request to the dev team from the New Outlook by clicking on Help >> Give Feedback. I recommend sharing your feedback via this channel so that it gets to our development team. July 27, 2021, 6:16 pm**Keno thanks Keno: I’ve just copied this to that Help-Feedback. But, Ironically, I had to do it from the New Outlook, which, because of the lack of this feature, I’ve gone back to the old version. It’s simple: the copying of a meeting/appt used to be available before. Now, in the New Outlook, MS took away a necessary and useful feature, effectively crippling it. We want it back and there is no response to the original request in October of last year from MS. If I need one thing from this chat, it’s that you respond to your own customers—when you take away a feature that they count on and don’t provide a good workaround, this is backward product progress. July 28, 2021, 8:08 am**Glenn

May I add my frustration to the fellow users who have commented. This is such a basic function that I guess everyone needs. I need to be able to work from multiple calendars and to copy events from one to another - including shared calendars. At the moment this is causing me a great deal of unnecessary work. Please, please can this be sorted soon. I can't see if it worked before the update, why it can't work with the new. Or is Microsoft not listening to their users?

Hi, any update on this extremely basic and essential feature after 10 months?

One year leater, no change... Still not possible (such a basic requirement)... Is this again Microsoft handling the "incredible" user experience for their customers (as usual)?... Or is UX (or the customer) not important to MS?... As usual...

Option-Drag to copy an event in the new Outlook for Mac?

Anonymous

I like the look of the new Outlook for Mac. But the functionality of the Calendar seems to have lost a lot of things compared to the old Outlook.

I can't Option-drag a meeting to create a copy on another day or a new time (it's a standard way of doing things on a Mac and worked in the old Outlook)
I can't drag an event to another calendar in the section at left to move this event to this calendar.
When creating a new event, there's no option to change the reminder time for the event. I have to create the event, save it, open it again, go the event options, change the reminder and I still have to click on two buttons to save the change. Way too much trouble.

Am I missing a magic option somewhere?

I'm working from home on a Mac, connected to an enterprise version of O365 at my university.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

Hi Christian,

Thank you for posting your issue on Microsoft Community. There are several features that aren't yet available in the new Outlook experience and some known issues such as Mail and events can't be moved or copied between accounts. However, our product team is investigating this issue in the new Outlook for Mac. You may switch back by turning off the New Outlook switch to avoid this issue.

For detailed information see under Features not yet available in the new Outlook for Mac/Known issues

Your time and understanding will be highly appreciated.

Best regards,

Shyamal

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159 additional answers

Anonymous

2021-07-28T18:03:52+00:00

All:

Ironically, I needed to put this request into the New Outlook to get some attention paid to it from their Customer Service. Here's my chat transcript of that:

https://answers.microsoft.com/en-us/msoffice/forum/all/option-drag-to-copy-an-event-in-the-new-outlook/c9629f42-3d1b-495e-843c-b594766d3fd3

What's going on with this feature? It appears that Shyamal had supplied a response on October 21, 2020, and never followed up on it even though many many requests have been asking for a status update. As a result, your adoption of the new Outlook for Mac has been hampered. In fact, I just went back to the old Outlook after not seeing this copy event feature. Can you pop into this thread and provide some kind (any kind) of response saying that you've listened and have progressed? July 27, 2021, 5:03 pm This is a prompt to visit this thread and provide a status for your customers. Thank you.

July 27, 2021, 5:04 pm**Glenn

Hello Glenn! For your security, please avoid sharing sensitive information like product keys, passwords and credit card information in this chat. Thank you for contacting Microsoft Outlook Support. My name is Keno. I am happy to help you with this issue today. Please be advised that this is an async chat system, it can take some time for us to get back to you. Thank you for being patient, I'm sorry that this is not currently available as yet. We've recently made it so customers can directly submit their request to the dev team from the New Outlook by clicking on Help >> Give Feedback. I recommend sharing your feedback via this channel so that it gets to our development team.

July 27, 2021, 6:16 pm**Keno

thanks Keno: I’ve just copied this to that Help-Feedback. But, Ironically, I had to do it from the New Outlook, which, because of the lack of this feature, I’ve gone back to the old version. It’s simple: the copying of a meeting/appt used to be available before. Now, in the New Outlook, MS took away a necessary and useful feature, effectively crippling it. We want it back and there is no response to the original request in October of last year from MS. If I need one thing from this chat, it’s that you respond to your own customers—when you take away a feature that they count on and don’t provide a good workaround, this is backward product progress.

July 28, 2021, 8:08 am**Glenn
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Anonymous

2021-08-04T10:53:23+00:00

May I add my frustration to the fellow users who have commented. This is such a basic function that I guess everyone needs. I need to be able to work from multiple calendars and to copy events from one to another - including shared calendars. At the moment this is causing me a great deal of unnecessary work. Please, please can this be sorted soon. I can't see if it worked before the update, why it can't work with the new. Or is Microsoft not listening to their users?
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Anonymous

2021-08-23T13:24:00+00:00

Hi, any update on this extremely basic and essential feature after 10 months?
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Anonymous

2021-09-07T04:34:32+00:00

One year leater, no change... Still not possible (such a basic requirement)...

Is this again Microsoft handling the "incredible" user experience for their customers (as usual)?... Or is UX (or the customer) not important to MS?... As usual...
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4 people found this answer helpful.

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